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  #1  
Old 11-04-2015
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Default suspended then reinstated what to do? urgent advice needed.

hi there about 8 hours ago i received an email from amazon to say that my selling priveledges have been removed due to i got the following email

ello,

This message is to inform you that we have blocked your Amazon.co.uk seller account. Your open listings have been cancelled and you are no longer able to sell on our site.

We have taken this action because you have offered items on our site that violate our content guidelines.

For more information, search on “Prohibited Content” in seller Help.

If you still have items to dispatch, please take appropriate steps to resolve your pending sales. Your seller account will remain accessible and you are encouraged to refund or dispatch pending orders.

Any funds that were in your account at the time of closure are on temporary hold pending the resolution of your sales. Funds are generally held for 90 days and will be released minus any unresolved chargebacks or A-to-z claims filed against your account.

If you would like to appeal this decision, please visit the Notifications page in the Performance section of your account, find this message in the list of notifications, and click the Appeal button (https://sellercentral-europe.amazon....fications.html). For information on creating an appeal, search for “Appeal the Removal of Selling Privileges” in seller Help.




as my account was in a rolling reserve i got the email in morning that account has been reinstated and the reserve has finished. then instantly i got another email to say that my account is in a review now the very strange thing is my account is not suspended now i think there has been some sort of glitch. do i just wait the 28 or so days and let the review finish or do i email to say that i have passed a review this could potentially raise the issue of my account being suspended by seller performance. so please need advice on what to do. i have some funds in this account albeit not much but there is some.
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Old 11-04-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

in morning i got following email


Hello,

The temporary hold on the funds in your account has been removed. You can view your balance, estimated payment schedule, and reserve amount on the Payments page in the Reports section of Seller Central (https://sellercentral-europe.amazon....t-summary.html).

We appreciate your patience during our review of your selling activity.

Sincerely,

Amazon Payments

but then a minute later got email that account is ina rolling reserve the suprising this is the account is active

so what to do? email them that i have already passed review but this could potentially raise issue of my suspension what to do?
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Old 11-04-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by blawal187 View Post
in morning i got following email


Hello,

The temporary hold on the funds in your account has been removed. You can view your balance, estimated payment schedule, and reserve amount on the Payments page in the Reports section of Seller Central (https://sellercentral-europe.amazon....t-summary.html).

We appreciate your patience during our review of your selling activity.

Sincerely,

Amazon Payments

but then a minute later got email that account is ina rolling reserve the suprising this is the account is active

so what to do? email them that i have already passed review but this could potentially raise issue of my suspension what to do?
They decided, for whatever reason, to reverse your ban and instead place you in review.

Act normally, remove any potentially problematic listings, and make SURE you are on your 100% best behavior for the next 60 days.
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Old 11-04-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

do you think it could be a glitch at they system.
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Old 11-04-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by blawal187 View Post
do you think it could be a glitch at they system.
I have no idea. No one does. Don't call attention to it.
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Old 11-06-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

i have experienced the same with my US account. reinstated. 1 day later reviewed and suspended again without doing anything.

took them about 2 months before they reinstate my account again after various emails.
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Old 11-07-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Mine has been reinstated after suspension without appeal but in another review ao im hoping this review finishes.
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Old 11-07-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by blawal187 View Post
Mine has been reinstated after suspension without appeal but in another review ao im hoping this review finishes.
Best of luck with this review.
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  #9  
Old 11-07-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by blawal187 View Post
Mine has been reinstated after suspension without appeal but in another review ao im hoping this review finishes.
There's nothing wrong with a REVIEW. Reviews are NORMAL. ALL accounts get reviewed eventually if they have enough sales/volume. SUSPENSIONS are bad, but don't panic over a review.
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Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

yea, plain reviews are ok, I mean, velocity limit reviews, but they are done in a 2-3 days mostly. After suspension reviews are different story :(
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Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by GhostOfAmazon View Post
There's nothing wrong with a REVIEW. Reviews are NORMAL. ALL accounts get reviewed eventually if they have enough sales/volume. SUSPENSIONS are bad, but don't panic over a review.
Thanks mate
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Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by Bilgariangirl View Post
yea, plain reviews are ok, I mean, velocity limit reviews, but they are done in a 2-3 days mostly. After suspension reviews are different story :(
Wish me luck. I had good sales from august 2014 - july 2015 but it has been a roller coaster from august 2015 - nov 2015 i know i can do the crazy sales i did from aug 2014 - july 2015
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Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Good luck to you and to me!
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  #14  
Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

do you think the review will go on for the 28 days they have said or will finish earlier i guesss it must be different in each situation

thanks
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Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

I hope is different for each case. In seller forum on Amazon I saw a few guys passed the review in about 10 days. Lets hope for the best.
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  #16  
Old 11-08-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Best thing to do is just keep selling, respond to messages right away, get your packages out quickly, and forget the review is happening.

Worrying about it and posting on the forum isn't going to do you ANY good, I can promise that.

Do NOT email them about it. If the suspension was overturned in error, you DON'T want to bring attention to your account. Just sit back, relax, and thank god that you're in review instead of being suspended.
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  #17  
Old 11-30-2015
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Question Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by blawal187 View Post
Mine has been reinstated after suspension without appeal but in another review ao im hoping this review finishes.
hey, how is your review going? because mine is still going on...no sells for 31 days...
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Old 12-01-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by Bilgariangirl View Post
hey, how is your review going? because mine is still going on...no sells for 31 days...
If you aren't selling, there's nothing for them to review....

Review won't end until they know they can trust you.

Common sense.
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  #19  
Old 12-01-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by GhostOfAmazon View Post
If you aren't selling, there's nothing for them to review....

Review won't end until they know they can trust you.

Common sense.
How can you sell if your suspended......
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  #20  
Old 12-01-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Quote:
Originally Posted by Taking The Micky View Post
How can you sell if your suspended......
Once again, you make a fool of yourself by posting before reading.
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  #21  
Old 12-01-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Hi there, Offtopic but hope for help....
What would be the sales velocity limit of a completely new amazon.co.uk account within 28 days?

Best Kristian

Hello,

The temporary hold on the funds in your account has been removed. You can view your balance, estimated payment schedule, and reserve amount on the Payments page in the Reports section of Seller Central (https://sellercentral-europe.amazon....t-summary.html).

We appreciate your patience during our review of your selling activity.

Sincerely,

Amazon Payments

but then a minute later got email that account is ina rolling reserve the suprising this is the account is active

so what to do? email them that i have already passed review but this could potentially raise issue of my suspension what to do?[/QUOTE]
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  #22  
Old 12-01-2015
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Default Re: suspended then reinstated what to do? urgent advice needed.

Hi after 2 weeks i have been able to disburse on a daily basis about 20% of money been released now for last 4 days whenever ive requested disbursement it says nothing to be released now im thinkijg about waiting the 2 weeks when money will be released what does everyone think?
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