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Reimbursement for a lost shipment.
 

So basically i sent in a shipment worth 3,000GBP on November 16th, and amazon

never even acknoledged that they received it. I have been on several chats and

have a open case with them to try and get the money back but its like running

around in circles with them. I keep getting told 'wait 48 hours and there will be

a update on the case' but there never is. I provided Amazon with the tracking

to prove it was delivered and i gave them a document from the courier which

shows it was signed for by a worker.

Any suggestions on what i should do?

Re: Reimbursement for a lost shipment.
 

If tracking shows delivery and signed by Amazon I would call them and escalate the issue / provide them with the tracking information