Amazon UK - Account Restricted What to Do - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 01-08-2017
kash31's Avatar
Junior Member
 
Join Date: Jan 2017
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Amazon UK - Account Restricted What to Do

Dear Members,

We recently started selling as Amazon FBA, we have listed our items under a catalogue product. The listing owner reported us as and amazon blocked the listing for "Policy Infringement" although that seller is not a manufacturer but has registered brand. We also have the registered brand for the similar items. The difference is the packaging of the item. Amazon is an open platform and allows the seller to list items under catalogue product and thats why we did it, we are not sure why that is remove and amazon teams is not reachable and customer service people are not much helpful in this matter, Any ideas what to do?

Also, this competitor purchased one of our product from our listing and reported another violation stating that our items are ⊗⊗⊗⊗ and Amazon sent another email today asking for the supplier details and suppliers invoices. We dont really understand that any competitor can do anything against you and Amazon is not providing any protection? We have not replied to this email yet and we have only 3 days left to reply, we are happy to provide the suppliers details but we are not sure what this seller is trying to achieve. As he has purcahsed an item from the listing where we have listed our product and he reported infringement, he then purchased a different item from the listing that we own and reported this as a ⊗⊗⊗⊗ item.

Questions
========

What Amazon will do in this situation, will they close our account ?

How to fight our position and where we stand, as we are not manufacturer of the item but do have a registered brand for this item. Similarly the other seller is not manufacturer of the items.

We are kind a confused here, This seller is not allowing us to list items under his isting stating that he is registered brand owner but he himself listing under other registered brand owners listings? What is the Amazon's policy on this ?

your eraly attention will be much appreciated as we need to reply to amazon soon.

Thanks and regards
kash
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 01-09-2017
elmo's Avatar
Senior Member
 
Join Date: Jan 2013
Posts: 2,826
Thanks: 1,325
Thanked 909 Times in 559 Posts
Activity: 0%
Longevity: 52%
iTrader: (337)
Default Re: Amazon UK - Account Restricted What to Do

Can you provide them with invoices for the products? It seems that is what they want to see.
Reply With Quote
  #3  
Old 01-09-2017
e2free's Avatar
Senior Member
 
Join Date: Dec 2014
Posts: 1,441
Thanks: 90
Thanked 252 Times in 231 Posts
Activity: 0%
Longevity: 37%
iTrader: (1)
Default Re: Amazon UK - Account Restricted What to Do

unless right owner withdraw the complaint nothing can be done, even after gettign account back you keep listing item with other seller listing u will permanently suspended simple is that,

does not make any difference about packaging, if in the title brand name mentioned u cant list it even if you item is exactly same
Reply With Quote
  #4  
Old 01-09-2017
Junior Member
 
Join Date: Jun 2015
Posts: 3
Thanks: 0
Thanked 1 Time in 1 Post
Activity: 0%
Longevity: 33%
iTrader: (0)
Send a message via AIM to Bishop05
Default Re: Amazon UK - Account Restricted What to Do

I agree with the statement above 100%
Reply With Quote
  #5  
Old 01-11-2017
kash31's Avatar
Junior Member
Threadstarter  
 
Join Date: Jan 2017
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: Amazon UK - Account Restricted What to Do

Thanks for the replies, We have already removed and deleted all the listings under other sellers. We have submitted the docs required by amazon. Still waiting for the reply from them. Don't know if its end or our journey ? how we can get back on Amazon if account get blocked. Can we buy a new account how that process works ?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ebay restricted but not Amazon onlineplay30 eBay Tracking 4 06-09-2016 02:26 AM
Restricted items on Amazon GhostMoney Amazon 6 01-31-2015 10:20 AM
Has anyone applied to sell in a restricted category wirh a Ghost Account on Amazon Freakzilla Amazon X 10 06-25-2013 05:07 AM
Restricted software on amazon ryanrichar Amazon X 10 03-04-2012 05:12 AM


Aspkin Group

All times are GMT -5. The time now is 12:30 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts