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Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by gazinbali
(Post 830204)
Hello Elmo..
My account is still suspended and under review.
No reason has been given, but I suspect this is it..
Re VCC cards PLEASE NOTE NEW RULES 2017.
Why did my credit card have an error or have 'Invalid Information'?
If you receive a notification that the credit card information registered to your seller account is invalid, please check the following information:
• Billing address. This has to exactly match the billing address in your credit card statement.
• Check with the issuing bank to confirm that your credit card has not expired, that it has adequate credit available, and that there are no limitations on Internet charges for the amount that is being declined.
If you continue to experience problems with your card, try entering a different credit card.
THEY REQUIRE ALL CREDIT CARDS TO BE IN THE NAME AND ADDRESS OF THE ACCOUNT HOLDER
| Amazon is just having a lot of issues on their end at the moment. I have tested with real debit/credit cards and even those with matching billing information is still getting the invalid credit card error after registration. My guess is they are upgrading their systems currently which is causing a lot of problems with customers. Their staffing is also entirely flooded with people sending support messages so there are really long delays in hearing back from them. My advice is wait a few weeks and then try creating another account. Quote:
Originally Posted by snapbackfanscom
(Post 832445)
Hello elmo
Thank you for the valued info.
Do you mean amazon will test charge your CC each time when they send disbursement to you?
Or they only test charge when you change your deposit method?
| They generally do a test charge every time you update any account information (like added a phone or bank account), or get a disbursement (money withdrawn to your bank account). |
| junnadda | 02-25-2017 02:26 PM |
New account register with new system vcc card $45 that still need to provide
--Utility bill with name and address visible
--Business license
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days."
Pls suggest because Business license for individuals seller who sell just few things that impossible. |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by junnadda
(Post 832663)
New account register with new system vcc card $45 that still need to provide
--Utility bill with name and address visible
--Business license
--If you have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days."
Pls suggest because Business license for individuals seller who sell just few things that impossible.
| These are the current requirements for the US Amazon accounts at the moment. Its making it very difficult to register accounts. If you do not have those documents wait a few weeks and see if Amazon changes the requirements. |
| duanbo | 02-27-2017 06:20 PM |
Re: 2017 Amazon Credit Card Issues
What happens if i open a individual seller account? |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by duanbo
(Post 833071)
What happens if i open a individual seller account?
| Give it a try and find out :) |
| alex45 | 02-28-2017 02:19 AM |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by duanbo
(Post 833071)
What happens if i open a individual seller account?
| the same for the individual account is necessary:
--Utility Bill with name and address visible
--Business license
--If You have active listings, include copies of invoices, receipts, contracts or delivery orders from your supplier issued in the last 90 days. |
| MichaelW | 03-01-2017 10:08 AM |
Re: 2017 Amazon Credit Card Issues
How about Individual Account convert to Pro Account with fund in the account already. Does it still charge 1st month on the CC?
Thank you |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by MichaelW
(Post 833377)
How about Individual Account convert to Pro Account with fund in the account already. Does it still charge 1st month on the CC?
Thank you
| It states they will charge the CC but I have seen it take it straight from balance.
As pro accounts just recently started charging card upon registration my guess is individual accounts will all be charged upon upgrading to Pro on the CC on file. My recommendation is to have a $45 CC added on all accounts to be prepared for these Amazon fees. |
| gazinbali | 03-04-2017 08:47 AM |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by elmo
(Post 829654)
That is most likely because the fees were originally denied at first with a gift card I assume. Its best to setup the account with a card that covers the first month of seller fees, rather than adding a card after its denied.
Did you initially setup the account with a VCC that did not have the funds to cover the fees?
The best you can do at this moment is to send them a message through the contact seller support button on your amazon account. Tell them you have updated cards. If they are requesting bank statement, then make sure the bank statement you provide them with has your amazon information on it.
| Did you initially setup the account with a VCC that did not have the funds to cover the fees?
Yes the card was issued from a seller here, and had sufficient funds.. we simply deleted it, and relisted the same card again.. wallah.. approved. ! |
Re: 2017 Amazon Credit Card Issues
All Amazon accounts I make have a minimum of $45 to cover the 1st month of pro fees. Then you gotta deal with the document requests and verification. Right now they are still having delays. I have many accounts over 15 days still pending document review |
| AmazonSEO | 03-18-2017 03:10 AM |
Re: 2017 Amazon Credit Card Issues
as far as i know 1st month pro membership is free , so why would amazon charge your credit card for the 1st month |
| TOOKNAPA | 03-18-2017 06:39 AM |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by AmazonSEO
(Post 836589)
as far as i know 1st month pro membership is free , so why would amazon charge your credit card for the 1st month
| because rules have changed, even if one Amazon rep told me exactly the same thing as you few weeks ago .. but facts are facts |
Re: 2017 Amazon Credit Card Issues
They are weeding out the non serious sellers :thumb: |
| Infinity1 | 04-01-2017 03:39 AM |
Re: 2017 Amazon Credit Card Issues
Quote:
Originally Posted by elmo
(Post 825754)
It seems a number of people are having trouble with their amazon accounts and reporting issues such as
Hello,
We removed your listings because your credit card information may no longer valid. You are currently unable to sell on Amazon.
Sellers on Amazon.com are not allowed to list items without a valid credit card on file.
To sell on Amazon.com, please update your credit card informations. You will be redirected to the credit card update page the next time you sign into your account.
Once you have updated your credit card information, please send a confirmation to seller performance team.
This is occurring on US Amazon Pro accounts.
The reason you are getting this suspension or issue with your account is because Amazon is attempting to charge you Amazon Pro fees which are $39.99. A couple months ago, US Amazon Pro waived the first month in fees which allowed you to sell products and use your Amazon available balance to cover the fees. As of today, US Amazon pro accounts now require the first month of fees, which is $39.99 upon registration. After you pay the first month of fees from CC, make sure you have an available balance on Amazon by the following month, to cover the monthly fees in the future from your Amazon balance. Once you have updated your credit card information with a card that has the correct balance, simply appeal the suspension or email support.
Keep in mind every time you make any kind of billing change, like adding a bank account, or receiving a disbursement from amazon, you will be charged $1-2 for the US accounts and £1-2 for the UK accounts. These charges go back to your card within a few business days and they are only test charges.
Here is a breakdown of the minimum amount you need on your credit cards for registration among different Amazon seller accounts:
US Amazon Individual Account - $5 VCC
US Amazon Pro Seller Account - $44 VCC
UK Amazon Seller Account - £10
| I want to open an Amazon Seller account in India (amazon.in) but I will be selling on Amazon US (amazon.com). For that I require a Amazon Seller
Worldwide VCC that can be used for both India and US. |
Re: 2017 Amazon Credit Card Issues
So you want an Indian Amazon account, and you want to sell from that India account worldwide (including the USA). If that's true then yes you will need a card that will be able to accept charges from India/USA. |
| alekov | 04-15-2019 10:25 AM |
Re: 2017 Amazon Credit Card Issues
I just had my account go down for invalid credit card. It's not suspended, just I have no access until I update the Credit Card info. I called the bank that I had been using Debit Card for that account (stealth) and they said that "Visa" has refused the transaction because the information given did not match. I asked what that means, and they said something I entered during the transaction didn't match the account, maybe I made a mistake in the number or address or something. That is surprising as that card has been on the account for the past year without any problems. I tried re-verifying it on amazon, account was up for 5 min and went down again. Any ideas? The address on the account is different than the Amazon Stealth account address, just the same zip code. I always thought that Credit Cards on Amazon Accounts don't have to have the same name or address, and amazon only needed credit card number and expiration date of a valid credit card. Have things changed? What needs to match now? Full address match? Name on account match or doesn't matter? What should I do? I don't think I can change the name on my debit card, but I can surely change address to match my amazon stealth account... would that be enough? |
| dubigache | 08-14-2019 12:06 AM |
Re: 2017 Amazon Credit Card Issues
Hello elmo,
Can you sell me USA Amazon Seller PRO Account please ?
Do you have Aged USA Amazon Seller PRO Account to sell me ?
reply please
Thank you
david |
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