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-   -   Amazon account suspended as soon as it's created and then active after 10min (https://www.aspkin.com/forums/amazon/104709-amazon-account-suspended-soon-its-created-then-active-after-10min.html)

e2free 01-29-2017 04:53 AM

Amazon account suspended as soon as it's created and then active after 10min
 
Hi guys
Strange thing happen, created new account with real details,
New laptop, mobile dongle, real details, real debit card.

As soon as created account they suspended and says refer performance notification but no email no message what so ever,

Bit strange for me, anyway waited around 10 min and then sent email to amazon and after I think 2 min it was active.

Anyone had this before??

This account safe to use?

chaichaoyi 01-29-2017 09:50 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by e2free (Post 827091)
Hi guys
Strange thing happen, created new account with real details,
New laptop, mobile dongle, real details, real debit card.

As soon as created account they suspended and says refer performance notification but no email no message what so ever,

Bit strange for me, anyway waited around 10 min and then sent email to amazon and after I think 2 min it was active.

Anyone had this before??

This account safe to use?

The account became active 2 minutes after you sent message? I tend to think this is just a coincidence.... Amazon Support never reacts so fast.:smash:

e2free 01-29-2017 09:53 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by chaichaoyi (Post 827120)
The account became active 2 minutes after you sent message? I tend to think this is just a coincidence.... Amazon Support never reacts so fast.:smash:

Exactly, maybe auto suspension and auto restore,

e2free 01-29-2017 09:54 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
then this morning after alomst 10hours they replied this

I have investigated and found that your account status is active. It was at a suspended status when you have created this case. Our performance team has reinstated your selling privileges as requested.


anyone else had this before? sems bit strange tome

JamesNorth101 01-29-2017 10:03 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
I am sure a few months ago I saw a similar thread outlinging the same thing

As far as I remember they never worked out what caused the issue initially

elmo 01-29-2017 03:23 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by e2free (Post 827124)
then this morning after alomst 10hours they replied this

I have investigated and found that your account status is active. It was at a suspended status when you have created this case. Our performance team has reinstated your selling privileges as requested.


anyone else had this before? sems bit strange tome

Its because they are detecting similarities between the previous account you created. Even though you're using a new machine / new IP. There are still too many similarities

e2free 01-29-2017 04:15 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by elmo (Post 827165)
Its because they are detecting similarities between the previous account you created. Even though you're using a new machine / new IP. There are still too many similarities

@ elmo it was real detail account,ltd company and not single information used previously,

even if they suspended due to similarities then should not be active automatically?

elmo 01-29-2017 04:40 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by e2free (Post 827174)
@ elmo it was real detail account,ltd company and not single information used previously,

even if they suspended due to similarities then should not be active automatically?

You made it on a computer you've made amazon accounts before

Either user accounts or virtual machine -- that is why you got the auto-suspension

e2free 01-29-2017 06:35 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by elmo (Post 827177)
You made it on a computer you've made amazon accounts before

Either user accounts or virtual machine -- that is why you got the auto-suspension

No emlo made it on Brand New Laptop never used!!! thats what actually shocked me and within few minutes its active

elmo 01-30-2017 01:15 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by e2free (Post 827202)
No emlo made it on Brand New Laptop never used!!! thats what actually shocked me and within few minutes its active

What is the source of the IP?

e2free 01-30-2017 07:01 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by elmo (Post 827234)
What is the source of the IP?

Mobile dongle

rsot 01-30-2017 07:26 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Were you selling something as the LOWEST price in a popular category? I have seen in the past Amazon will flag a listing so that any new sellers of that listing seem to get axed right away e.g. certain DVD listings and such

e2free 01-30-2017 09:47 AM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by rsot (Post 827265)
Were you selling something as the LOWEST price in a popular category? I have seen in the past Amazon will flag a listing so that any new sellers of that listing seem to get axed right away e.g. certain DVD listings and such

Rost as mentioned in first post this was new account created with real detail and as soon it's created it's suspended and then after 10min restored

It's bit strange to be never had this before

elmo 01-30-2017 01:51 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by e2free (Post 827259)
Mobile dongle

Re-used IP address. Given you were reinstated shortly after appealing, its most likely that

Play 01-30-2017 01:57 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
They most likely took the account down to make sure the LTD company information on companies house matches what you gave - they tend to be overzelous with things like this.

JamesNorth101 01-30-2017 02:00 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Nearly all IP addresses these days are reused pretty much

While the IP address may have caused it, it seems unlikely IMO. If it was a case of an IP that has been used before causing a limitation then that sort of thing would happen with nearly every new Amazon account

james929 01-30-2017 02:18 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by JamesNorth101 (Post 827340)
Nearly all IP addresses these days are reused pretty much

While the IP address may have caused it, it seems unlikely IMO. If it was a case of an IP that has been used before causing a limitation then that sort of thing would happen with nearly every new Amazon account

this has happened to me before with a re-used IP suspected on a 4g dongle

Either that is the problem here or the laptop is refurbished and has been used before.

or might just be a random suspension as created at an odd hour e.g like 4am UK time..

JamesNorth101 01-30-2017 02:22 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Yep it could well be the IP address or one of many other things. Only Amazon will know for sure!

e2free 01-30-2017 02:44 PM

Re: Amazon account suspended as soon as it's created and then active after 10min
 
Quote:

Originally Posted by james921 (Post 827345)
this has happened to me before with a re-used IP suspected on a 4g dongle

Either that is the problem here or the laptop is refurbished and has been used before.

or might just be a random suspension as created at an odd hour e.g like 4am UK time..

time could be the reason as created around 1AM


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