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- - Amazon Feedback System Change (https://www.aspkin.com/forums/amazon/105354-amazon-feedback-system-change.html)

james929

02-21-2017 04:36 PM

Amazon Feedback System Change

I;m sure a lot of you have realised recently amazon have gotten much stricter on removing feedback.

Anyone know any ways to get a feedback removed for late delivery? The item did arrive a day late but contacted the buyer and had no reply..

Been trying for days now to get a feedback removed!

elmo	02-21-2017 06:54 PM

Re: Amazon Feedback System Change

I would keep trying to reach out to the buyer. Ask them if you provide a partial refund or entire refund, if they can remove feedback.

dodya

02-24-2017 01:32 PM

Re: Amazon Feedback System Change

The best way I get them removed is through Chat if the feedback removal request method does not work.

james929

02-24-2017 01:50 PM

Re: Amazon Feedback System Change

Quote:

Originally Posted by dodya (Post 832470)

The best way I get them removed is through Chat if the feedback removal request method does not work.

tried chat before - in the UK I dont think they can do it- they just open a case..

CIW_ESHOP

03-03-2017 02:37 AM

Re: Amazon Feedback System Change

Amazon reviews ?

dodya

05-04-2017 11:35 AM

Re: Amazon Feedback System Change

anyone had hope getting feedbacks removed lately? I have tried through chat with no luck. it used to work everytime

e2free

05-04-2017 02:17 PM

Re: Amazon Feedback System Change

Yes they really getting strict

hwjimm

05-09-2017 12:05 AM

Re: Amazon Feedback System Change

How do you chat in Amazon?

hwjimm

05-09-2017 02:07 PM

Re: Amazon Feedback System Change

I removed plenty of negative feedbacks, if they do not comply to their guidelines, like profanity, item description...
But is there any way to remove, if buyer left negative stating "item never came", but it did a next day?
Obviously I contacted them numerous of times, with no reply and Amazon refused to remove them.
Thanks.

shalomcity

05-09-2017 03:19 PM

Re: Amazon Feedback System Change

It used to be saying anything would get the comment removed. Whats changed? Its all over the board with their feedback system. It's extremely frustrating. Does anyone have full proof way of removing feedback. Besisdes FBA only.

dodya

05-09-2017 11:36 PM

Re: Amazon Feedback System Change

about 10-15 cases I finally got some of the negatives removed. Keep trying until they remove it

hwjimm

05-10-2017 11:21 PM

Re: Amazon Feedback System Change

What do you mean keep trying?
As far as I know, I can open a case for removal, and if denied, I can appeal 1 time.
It never worked for the late negs.
How else I can keep trying?

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