Suspended IP infringement Amz US - Should we show them our good UK Amz account?
Hello Peeps,
Our US account has been suspended due to IP infringement with the "rights owner" complaining that we are selling ++++.
We are NOT selling ++++. This product was purchased directly from the manufacturer in a non-US country and is manufactured ONLY in this non-US country.
What is unusual about this situation is that the "Rights owner" that has complained, has trademarked the product name in the US and was only able to do so because the actual manufacturer of this product is unable to trademark their product in the US due to political reasons.
A buyer that has purchased this product from us in the past has actually left a review on one of the AMZ listings stating that this "Rights owner" is actually selling ++++ on his website!!
The "Rights owner" did not make a test purchase but I guess just cried ++++ to cause as much damage as possible.
I think Seller Performance will have no interest in the above and trying to explain this to them in our appeal will cause more harm than good.
We also have a very good standing 5 Star 100% positive FB UK account that we have had for many years.
My question is, Should we send them a link to our Amz UK account feedback in our appeal to show them that we have a good track record in the hopes that it will help our appeal? or is that likely to result in the suspension of our UK account too?
Thoughts please
__________________
"I spent most of my money on wine women and song. The rest I just squandered"
"Capitalization is the difference between helping your Uncle Jack off a horse and helping your uncle jack off a horse"
Last edited by metatrade; 04-26-2017 at 06:43 AM.
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