 Re: Credit Card billing address info
I made a purchase on a newly created account however I forgot to change the billing address on my credit card. So they locked the account. Here is the email they sent me below.
Hello,
We have removed your access to this account because the billing details for your VISA ending in 81 did not match the details on file with the card issuer. You will not be able to access your account or place orders with us until we confirm your information.
You can help us resolve this issue by replying to this message with the billing name, address, and phone number that you registered to your card. Please be sure to reply from the email address that you registered to your Amazon.com account.
If you have recently moved, you may need to update your information with the card issuer before you reply to this message.
To protect your information, we restrict access to your billing details to a team of account specialists. Our Customer Service team cannot access these details or share more information about this issue. They can only verify that we sent this request.
We ask that you not open new accounts because any order that you place may be delayed.
Sincerely,
Account Specialist
I have already emailed them 3 days ago but still no answer. Does anyone know if there my account be unlocked after they verify CC billing? Cause card was never used b4 on amazon.
 | 
