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Account Suspened; failed verification process
 

Hi just received an email saying:

Your account has failed our verification process. As a result, you can no longer sell on any of Amazon’s European marketplaces. This decision is final and not subject to appeal.

You can access your Seller Central account for the next 40 days. After this time, you will not have access to Seller Central, including your financial reports.

If you have funds in your account, they will be available after any amounts for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer. Please contact payments-investigate@amazon.co.uk if you have questions about funds.


The account had excellent metrics etc. I verified last time 7 months ago.

I think it will be soon over for all UK Stealth Accounts.

Re: Account Suspened; failed verification process
 

Yeah they are going nuts these days

Re: Account Suspened; failed verification process
 

What did they ask for when you verified again ?

Re: Account Suspened; failed verification process
 

so what could be the reason for the account closure?

it is so random without any indication.

Re: Account Suspened; failed verification process
 

Very common these days. There are certain things that must be changed to increase your chances of verification

Re: Account Suspened; failed verification process
 

can you let me know which things?

Re: Account Suspened; failed verification process
 

Yeh can you let me know too. I'me all ears.

Re: Account Suspened; failed verification process
 

tedrick, what is legit details or stealth details?

Re: Account Suspened; failed verification process
 

I believe failed verification something to do with utr number

Re: Account Suspened; failed verification process
 

Has anyone submitted new details that ARE 100% legit and they reject them? If so, their verification process is bogus.

Re: Account Suspened; failed verification process
 

it was all stealth information. they never asked for utr etc.

Re: Account Suspened; failed verification process
 

I've had several clients confirm they failed verification with their real information

Not a surprise as Amazon is very inconsistent with reviews/verification

They seem to be taking into account the selling account metrics / standings in addition to whatever information they request at verification

Re: Account Suspened; failed verification process
 

Hi how are you?
I hope you've found a solution to your problem.
I had the exact same problem, I'd love to hear from your experience what I should do

Re: Account Suspened; failed verification process
 

Welcome to the forum - all the best as you master ghost :thumb:

Re: Account Suspened; failed verification process
 

Is this only for uk marketplace