eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home

eBay Suspended & PayPal Limited Forums

eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   Amazon (https://www.aspkin.com/forums/amazon/)
-   -   We were unable to verify information related to your seller account (https://www.aspkin.com/forums/amazon/108852-we-were-unable-verify-information-related-your-seller-account.html)

nimade71 07-12-2017 07:11 AM

We were unable to verify information related to your seller account
 
One month ago, I finally decided to sell some authentic stuff on Amazon. However, before my shipment arrived at the FBA warehouse, my account is suspended. After sending email everyday, they finally got back to me and provided a reason.

"We reviewed your account and determined that you may no longer sell on Amazon.com or Amazon.ca. Your listings have been removed from our site. This decision is due in part because we were unable to verify information related to your seller account, including information related to your selling history and listings."

I haven't sell anything yet. Just wondering which point should I address on my appeal? Does it mean they are questioning my invoice? Or want more ID information?

elmo 07-12-2017 07:53 AM

Re: We were unable to verify information related to your seller account
 
You could have used a non existing address

If you have the option to appeal, I would act confused and ask them what you can proxide in order to restore your account

Superfly101 07-12-2017 10:39 AM

Re: We were unable to verify information related to your seller account
 
Was it a stealth account or legit details?

nimade71 07-12-2017 11:28 AM

Re: We were unable to verify information related to your seller account
 
Quote:

Originally Posted by Superfly101 (Post 858082)
Was it a stealth account or legit details?

Legit details

stealther365 07-12-2017 01:36 PM

Re: We were unable to verify information related to your seller account
 
It's going to be difficult once an account fails the verification process the decision is final and highly unlikely they will change their mind.

There was most likely something on the account they did not like or that triggered the suspension.

Superfly101 07-12-2017 07:08 PM

Re: We were unable to verify information related to your seller account
 
Crazy scary!!! Legit details and you weren't ever blocked or banned before? Are they responding to you to give you a chance or they are done? Man, they just don't care about shutting people down so easily, I don't get it. And no one else can do the volume they do, online retail is getting very scary.

nimade71 07-12-2017 07:32 PM

Re: We were unable to verify information related to your seller account
 
Quote:

Originally Posted by stealther365 (Post 858105)
It's going to be difficult once an account fails the verification process the decision is final and highly unlikely they will change their mind.

There was most likely something on the account they did not like or that triggered the suspension.

I failed the previous appeal one month ago. After sending email everyday, they finally responsed with a reason and the appeal button shows up on my seller center again!! At least that's a break through.

nimade71 07-12-2017 07:36 PM

Re: We were unable to verify information related to your seller account
 
Quote:

Originally Posted by Superfly101 (Post 858159)
Crazy scary!!! Legit details and you weren't ever blocked or banned before? Are they responding to you to give you a chance or they are done? Man, they just don't care about shutting people down so easily, I don't get it. And no one else can do the volume they do, online retail is getting very scary.


I have the buyer account for 6 years and I signed up for my seller account the first time. After sending email everyday, they now give me an appeal button again. I think it is just a pre-prime day sweeping, killing all new guys and trying to provide only the highest quality products from trusted sellers. After that, they may be easier.

Superfly101 07-13-2017 07:22 PM

Re: We were unable to verify information related to your seller account
 
I guess, they usually just block you and give up on you. SP is very harsh and unfriendly, but you can try and try and with luck maybe get it back.


All times are GMT -5. The time now is 09:44 PM.

vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger


All times are GMT -5. The time now is 09:44 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Rotating Residential Proxies? Head to IPBurger for Residential Proxies
vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger