Account deleted - followed all stealth steps

[tedrick]

Hi guys,

I am very confused. Please let me know what I have done wrong to avoid it in future.

Created Stealth Account and has been working fine for about 3 weeks. Amazon asked me right in the beginning to send docs (ID + proof of address) which I have submitted. Account got verified and hit with the 15k limit. After a few days I sent in 7 pcs for FBA.

I have sold all of them. Then I have sold 5 other items with seller fulfilled and after I marked the items as shipped, I refunded the buyer. I didnt have them in stock and I know I should have checked my stock but I emailed him and offered him a massive discount for any future purchases.
So since yesterday I cannot login. I sent Amazon an email without any response so far. It is impossible that I have been linked. I am using VMware and Dedicated IP. What could be the reason?

Thanks

[nimade71]

Originally Posted by tedrick

Then I have sold 5 other items with seller fulfilled and after I marked the items as shipped, I refunded the buyer. I didnt have them in stock and I know I should have checked my stock but I emailed him and offered him a massive discount for any future purchases.

This could be the reason. For new account, one small mistake could kill.

[elmo]

Were the items you sold products you previously sold on another account?

That could be 1 reason.. or the files you uploaded for verification did not pass

Or... your system isn't entirely clean.

[JamesLee]

As a new account, you have to be very carefully. Cancel many orders may result in suspension.
I almost lost my account last week ,since I confirmed some shipment before actually shipped.