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  #1  
Old 09-30-2017
mov mov is offline
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Default -- A list of all individuals who have access to your account

Hi

Anyone experienced this kind of message?

Dear Seller,

To continue with your account verification, please reply to this message and provide the information listed below.

-- A list of all individuals who have access to your account, the locations they access it from, and their position in or relationship to your business. Please also confirm if they need permission to confirm orders, initiate disbursements, or issue refunds on the account.

Sincerely,

The Amazon Payments Team
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  #2  
Old 09-30-2017
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Default Re: -- A list of all individuals who have access to your account

you can just tell them you're the only one. Should be fine. Had that with 2 of my accounts, it always worked when I told them I was the only one.

Btw. did you just open the account or are you doing the verification because the account hit the 15k?
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Old 09-30-2017
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Default Re: -- A list of all individuals who have access to your account

They normly ask if you login your account from 2 or more countries, have you ever done this? Let's say If you normally login uk and then login from usa
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  #4  
Old 10-01-2017
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Default Re: -- A list of all individuals who have access to your account

Yep looks like you have forgotten to use your VPN on a login or logged in from another country. I remember that I forgot my VPN several times and the got this message. I told them I was the only one with access to the account and it was ok for them. Don't forget your VPN in the future tho.
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Old 10-01-2017
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Default Re: -- A list of all individuals who have access to your account

Quote:
Originally Posted by dachilla View Post
you can just tell them you're the only one. Should be fine. Had that with 2 of my accounts, it always worked when I told them I was the only one.

Btw. did you just open the account or are you doing the verification because the account hit the 15k?
Have not hit the 15k mark yet.. just under 4k
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Old 10-01-2017
mov mov is offline
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Default Re: -- A list of all individuals who have access to your account

Quote:
Originally Posted by dachilla View Post
Yep looks like you have forgotten to use your VPN on a login or logged in from another country. I remember that I forgot my VPN several times and the got this message. I told them I was the only one with access to the account and it was ok for them. Don't forget your VPN in the future tho.
Its not a stealth account just a standard account.

Quote:
Originally Posted by e2free View Post
They normly ask if you login your account from 2 or more countries, have you ever done this? Let's say If you normally login uk and then login from usa
I was away abroad but cant remember logging in
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Old 10-01-2017
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Default Re: -- A list of all individuals who have access to your account

Just tell them only you use account
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Old 11-09-2017
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Default Re: -- A list of all individuals who have access to your account

HI

Please can you tell us if you have successfully verified your account ? We have received a similar question and we dont know how to go forward

We are using third party services and they are based in India and we are concerned that amazon may not allow this kind of services

We have contacted amazon support and they are saying its allowed but as you are aware we ca no not trust seller support as most of the time they even dont know about policy.

Please guide if you have done this.

Quote:
Originally Posted by mov View Post
Hi

Anyone experienced this kind of message?

Dear Seller,

To continue with your account verification, please reply to this message and provide the information listed below.

-- A list of all individuals who have access to your account, the locations they access it from, and their position in or relationship to your business. Please also confirm if they need permission to confirm orders, initiate disbursements, or issue refunds on the account.

Sincerely,

The Amazon Payments Team
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  #9  
Old 11-09-2017
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Default Re: -- A list of all individuals who have access to your account

It's ok to have someone in India ship for you.

Usually if the account is in good standing and there is really somebody else regularly logging into it from a different location, it's not a problem to admit this. AMZ will just want to have the name of the person and ask you to get that person a separate log in to your account (which can easily be done through seller central backend).
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Old 11-09-2017
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Default Re: -- A list of all individuals who have access to your account

Quote:
Originally Posted by mackone View Post
HI

Please can you tell us if you have successfully verified your account ? We have received a similar question and we dont know how to go forward

We are using third party services and they are based in India and we are concerned that amazon may not allow this kind of services

We have contacted amazon support and they are saying its allowed but as you are aware we ca no not trust seller support as most of the time they even dont know about policy.

Please guide if you have done this.
Welcome to the forums - all the best as you master stealth (ghost)

dachilla seems to know - personally, I don't let other people let alone other COUNTRY-based people onto my account - trips too many flags
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