Re: Vero
Were both of the accounts banned for those reasons? Reasons why one seller account can weather these types of complaints and others get nuked are various but usually depends on the account history. So if yours is fairly new or low volume, they don't tolerate these claims as much as a seller doing 100k+ in sales (not that those accounts are totally immune because they still want to try to maintain the integrity of the marketplace.)
Good luck
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