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  #1  
Old 11-25-2017
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Default Is it possible to cicrumvnet FBA removals?

For sellers familiar with FBA, customer returns which are deemed "Customer damaged" by FBA (even if its not actually damaged) the item will be unfulfillable.

This requires you to create a removal order for the unfulfillable inventory and then afterwards send it straight back to Amazon FBA.

This has always ailed me and requires additional resources and time for such a counterproductive task just so you can start selling again.

Does anyone know how to circumvent this?

...

I've recently learned you ask contact seller support by email if you wish to change the asin's of inventory in FBA. I've been selling on Amazon for years and never knew this until I read it on these forums a week ago. Previous calls to the incompetent, mouth-breathing Martians employed at Seller Support told me in Engrish that its not possible and you must create FBA removals and send back (which I have done for years, not knowing this was not necessary).

I am hoping the same can be true for customer damaged FBA inventory.
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Old 11-25-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

I'm actually trying to figure this one out as well as it's frustrating.

So far the answers I got is only they'll charge me a fee to get it removed.
I'm going to call them up again and hopefully get someone in north america who knows what she's doing.
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Old 11-26-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

i just get them destryoed. too much hassle of removing and sending them back.
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Old 11-26-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

Quote:
Originally Posted by mhhbizz View Post
i just get them destryoed. too much hassle of removing and sending them back.
My items are worth usually from $50 - $150. This is not a feasible option for me.
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Old 11-30-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

So far I couldn't get them to do what I want... nevertheless they don't really understand English that well.

Any updates on your end?
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Old 11-30-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

Yes, the English is really bad I always struggle to explain anything to them.

The only update is it looks like I will be unfortunately forced to get a postal box rental. These are about $220 / year in Canada.

Please keep me updated if you find any crafty removal methods or routes which are cheaper.
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Old 12-01-2017
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Default Re: Is it possible to cicrumvnet FBA removals?

I need to call them again today because they messed up with my new number so I can't login with the 2 step verification and it goes in a loop.

Amazon has horrible system in some places.
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