2 step verification reset

**SaiJin** · #1 02-02-2018

So I had to turn in my DL to reset the 2 step verification and they told me it'll take 2 days... it's been 10...

Anyone else experiencing such a long wait time for them to do this?

cobaogio7 · #2 02-05-2018

maybe something wrong with the doc, or they are just too busy with other people's cases?

elmo · #3 02-05-2018

I know a couple guys that got it reset with their ID in 24 hours, maybe shoot them another email. If everything is 100% legit I see no issue with that. If its not legit I would hold off a little longer and let it be

**SaiJin** · #4 02-05-2018

Well they are legit for sure. just different address and state as registered in the amazon account.

Looks like I"m not the only one with this issue I found out from the supervisor on the phone.
But he doesn't know what's going on.

tatersalad · #5 02-11-2018

I had the same situation. Called them and emailed them docs every two days for over a month. No response, gave up on the account and started another. Crazy waste of time and inventory.

cobaogio7 · #6 02-15-2018

maybe the docs were in bad resolution.

**SaiJin** · #7 02-17-2018

Ok guys... so I was pissed off and called their head quarters, got back to seller support and they reset it in 2 hours...

Don't just give up.

rsot · #8 02-17-2018

Quote:

Originally Posted by SaiJin

Ok guys... so I was pissed off and called their head quarters, got back to seller support and they reset it in 2 hours...

Don't just give up.

Way to be proactive and congrats Saijin

**SaiJin** · #9 02-19-2018

Quote:

Originally Posted by cobaogio7

maybe the docs were in bad resolution.

I know better to not send something that's subpar or average.