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-   -   How long for Amazon decision on Utility Bill (https://www.aspkin.com/forums/amazon/116893-how-long-amazon-decision-utility-bill.html)

cobaogio7 04-21-2018 01:53 AM

How long for Amazon decision on Utility Bill
 
I received an email from Amazon asking me to email the Proof of address ( Utility Bill ) to seller performance team on 04/19/2018 . I emailed them on the same day with the Utility Bill. Today is 04/21/2018 and i still did not receive any decision from Amazon whether they accept my document or not. How long do i have to wait? shouldn't the decision come in like the same day or 1 more day?

Canadianleaf 04-21-2018 03:18 AM

Re: How long for Amazon decision on Utility Bill
 
I've been waiting for a response for utility bills for more than a week on two accounts. For verification Seller Performance is generally quick, longer waits such as this are generally bad news IMO.

When you first create an account SP requests National ID and Bank Statement, if they accept you are generally approved within 24 hours from my experience. If not - they generally request additional documents such as a utility bill while they "verify" your account further (which is what I and I believe you are experiencing). I have a theory that something may have triggered a flag or the person reviewing your account didn't like something which initiates the additional verification process.

SP's behavior is precarious. Because of this its best best is to make more accounts while you wait for a response from SP (if they do respond that is).

cobaogio7 04-21-2018 06:10 AM

Re: How long for Amazon decision on Utility Bill
 
they approved my account on DL and Bank statement and they also request the Utility Bill which i'm waiting for the decision....

Canadianleaf 04-21-2018 06:30 AM

Re: How long for Amazon decision on Utility Bill
 
Keep us posted!

elmo 04-21-2018 11:18 AM

Re: How long for Amazon decision on Utility Bill
 
Do you mean business license and utility request?

It can take sometimes up to a week to hear back

cobaogio7 04-21-2018 06:53 PM

Re: How long for Amazon decision on Utility Bill
 
only Utility Bill, I told them my account is individual and I don't have a business license. normally they will respond whether they approve my account or not in 24 hours but this time its 3 days already.

elmo 04-22-2018 12:38 AM

Re: How long for Amazon decision on Utility Bill
 
Could be random delays, it used to take 3-6 days to hear back not too long ago

I would just give it time and hope for the best

cobaogio7 04-22-2018 12:42 AM

Re: How long for Amazon decision on Utility Bill
 
Quote:

Originally Posted by elmo (Post 916091)
Could be random delays, it used to take 3-6 days to hear back not too long ago

I would just give it time and hope for the best

thank you, i hope everything worked out, my schedule disbursements are being delay too. Whats going on with Amazon this week.....

rsot 04-22-2018 05:24 AM

Re: How long for Amazon decision on Utility Bill
 
Quote:

Originally Posted by cobaogio7 (Post 916092)
thank you, i hope everything worked out, my schedule disbursements are being delay too. Whats going on with Amazon this week.....

Still the weekend - good luck as the week begins

cobaogio7 04-22-2018 06:00 AM

Re: How long for Amazon decision on Utility Bill
 
i mean the email that notice payment had been sent. I did not receive it on schedule yet.

rsot 04-22-2018 06:25 AM

Re: How long for Amazon decision on Utility Bill
 
Quote:

Originally Posted by cobaogio7 (Post 916122)
i mean the email that notice payment had been sent. I did not receive it on schedule yet.

Ah, understood

Jclee4 07-22-2018 12:43 PM

Re: How long for Amazon decision on Utility Bill
 
Sent my utility bill and business license at the beginning of last week. Hoping to get a reply soon. From what I'm seeing is this is a normal response time?

ellochewy 11-14-2018 10:26 AM

Re: How long for Amazon decision on Utility Bill
 
Quote:

Originally Posted by cobaogio7 (Post 915938)
I received an email from Amazon asking me to email the Proof of address ( Utility Bill ) to seller performance team on 04/19/2018 . I emailed them on the same day with the Utility Bill. Today is 04/21/2018 and i still did not receive any decision from Amazon whether they accept my document or not. How long do i have to wait? shouldn't the decision come in like the same day or 1 more day?

Hey did you hear back from Amazon? If so, could you let me know how long it took them to get back to you?

I'm in the same position as you right now :(

garry9061 11-14-2018 10:31 AM

Re: How long for Amazon decision on Utility Bill
 
Quote:

Originally Posted by ellochewy (Post 957482)
Hey did you hear back from Amazon? If so, could you let me know how long it took them to get back to you?

I'm in the same position as you right now :(

Its usually a few days at most.

Beautiful 11-14-2018 02:18 PM

Re: How long for Amazon decision on Utility Bill
 
Right now they are pretty fast and getting back to you initially

But if they respond requesting more info, its taking a few days to hear back

After 2 or 3 responses, they usually start ghosting you, which is annoying


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