How long for Amazon decision on Utility Bill

[cobaogio7]

I received an email from Amazon asking me to email the Proof of address ( Utility Bill ) to seller performance team on 04/19/2018 . I emailed them on the same day with the Utility Bill. Today is 04/21/2018 and i still did not receive any decision from Amazon whether they accept my document or not. How long do i have to wait? shouldn't the decision come in like the same day or 1 more day?

[Canadianleaf]

I've been waiting for a response for utility bills for more than a week on two accounts. For verification Seller Performance is generally quick, longer waits such as this are generally bad news IMO.

When you first create an account SP requests National ID and Bank Statement, if they accept you are generally approved within 24 hours from my experience. If not - they generally request additional documents such as a utility bill while they "verify" your account further (which is what I and I believe you are experiencing). I have a theory that something may have triggered a flag or the person reviewing your account didn't like something which initiates the additional verification process.

SP's behavior is precarious. Because of this its best best is to make more accounts while you wait for a response from SP (if they do respond that is).

[cobaogio7]

they approved my account on DL and Bank statement and they also request the Utility Bill which i'm waiting for the decision....

[Canadianleaf]

Keep us posted!

[elmo]

Do you mean business license and utility request?

It can take sometimes up to a week to hear back

[cobaogio7]

only Utility Bill, I told them my account is individual and I don't have a business license. normally they will respond whether they approve my account or not in 24 hours but this time its 3 days already.

[elmo]

Could be random delays, it used to take 3-6 days to hear back not too long ago

I would just give it time and hope for the best

[cobaogio7]

Originally Posted by elmo

Could be random delays, it used to take 3-6 days to hear back not too long ago

I would just give it time and hope for the best

thank you, i hope everything worked out, my schedule disbursements are being delay too. Whats going on with Amazon this week.....

[rsot]

Originally Posted by cobaogio7

thank you, i hope everything worked out, my schedule disbursements are being delay too. Whats going on with Amazon this week.....

Still the weekend - good luck as the week begins

[cobaogio7]

i mean the email that notice payment had been sent. I did not receive it on schedule yet.

[rsot]

Originally Posted by cobaogio7

i mean the email that notice payment had been sent. I did not receive it on schedule yet.

Ah, understood

[Jclee4]

Sent my utility bill and business license at the beginning of last week. Hoping to get a reply soon. From what I'm seeing is this is a normal response time?

[ellochewy]

Originally Posted by cobaogio7

I received an email from Amazon asking me to email the Proof of address ( Utility Bill ) to seller performance team on 04/19/2018 . I emailed them on the same day with the Utility Bill. Today is 04/21/2018 and i still did not receive any decision from Amazon whether they accept my document or not. How long do i have to wait? shouldn't the decision come in like the same day or 1 more day?

Hey did you hear back from Amazon? If so, could you let me know how long it took them to get back to you?

I'm in the same position as you right now :(

[garry9061]

Originally Posted by ellochewy

Hey did you hear back from Amazon? If so, could you let me know how long it took them to get back to you?

I'm in the same position as you right now :(

Its usually a few days at most.

Right now they are pretty fast and getting back to you initially

But if they respond requesting more info, its taking a few days to hear back

After 2 or 3 responses, they usually start ghosting you, which is annoying