Policy Warning

[chris100]

Just had a policy warning that reads:

Hello,

We received a report from a rights owner that you are listing counterfeit products. Sellers on Amazon.co.uk are not allowed to create listings or detail pages for counterfeit goods.

We removed the content listed at the end of this email. We may let you list this product again if we receive a retraction from the rights owner. Their contact information can be found below....

We consider allegations of counterfeit a serious matter and your account is under review. If we receive more complaints about your listings, we may not allow you to sell on notice-dispute@amazon.co.uk

Can't appeal this as the items are prohibited from Amazon anyway.

Can i assume that Amazon will manually review the account now? They say 'under review' but is this just a bot waiting for repeat violations?

As the complain is froma rights owner i would have thought it would be a quick suspension? Is it a matter of time or do they get so many notices that they rely on bots?

[Freakzilla]

From experience you get a maximum of 3 strikes then you're out, sometimes 1 or 2. No real consistency. I sell until an account gets suspended and have multiple backup accounts.

[chris100]

Originally Posted by Freakzilla

From experience you get a maximum of 3 strikes then you're out, sometimes 1 or 2. No real consistency. I sell until an account gets suspended and have multiple backup accounts.

If you get multiple policy warnings at the same time from the same person does that make a difference?

Right now i've suspended my listings and will wait for a few payouts before listing again.
It all hinges on whether they look at the account manually after receiving a counterfeit complaint?

[rsot]

Originally Posted by Freakzilla

From experience you get a maximum of 3 strikes then you're out, sometimes 1 or 2. No real consistency. I sell until an account gets suspended and have multiple backup accounts.

I have experienced and/or seen even 1 strike and account is out - no consistency is right

[Freakzilla]

You're asking questions nobody knows the answers to dude. What Amazon do today to me, they might do differently to you tomorrow. Ebay you have a good idea what will happen, Amazon you don't.

I always try and have backup accounts. If I love an account I recreate the products about 3 months later. I disburse every day as well.

Originally Posted by chris100

If you get multiple policy warnings at the same time from the same person does that make a difference?

Right now i've suspended my listings and will wait for a few payouts before listing again.
It all hinges on whether they look at the account manually after receiving a counterfeit complaint?

[newjerseymax]

We got one of these when we inverted numbers and accidentally went below MAP.