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24-hour response time buyer inquiries
 

What are my fellow stealthers workarounds for replying to customer buyer messages when away from their computer on vacation or camping? If they use their phone do you have to directly log in to seller central to respond to customer emails or are there other solutions?

Re: 24-hour response time buyer inquiries
 

This leafs going on a mini-vaycay :cheer:

Re: 24-hour response time buyer inquiries
 

I always have one of my laptops with me when I'm away and I use teamviewer to control everything. Very efficient.

Re: 24-hour response time buyer inquiries
 

I just reply by email. Never had an issue.

Re: 24-hour response time buyer inquiries
 

Can't email replies leak IP?

Re: 24-hour response time buyer inquiries
 

Quite a few posts about this e-mail replying not causing issues :)

Re: 24-hour response time buyer inquiries
 

If using Gmail, they will see the Google IP, not yours, if replying from phone.

Re: 24-hour response time buyer inquiries
 

Are you 100% sure about this? Is the same said when using a desktop and browser? Does Thunderbird email client have the same level of security?

Email has always been a super locked down area of stealth where I disable images for potential web-beacons and only reply in seller central.

Re: 24-hour response time buyer inquiries
 

does it apply to both web based gmail app gmail?

Re: 24-hour response time buyer inquiries
 

Ive been email replying for years ,never an issue with stealth

Re: 24-hour response time buyer inquiries
 

On amazon and working multiple accounts?

Thing is the convenience usually brings in a new cog into the picture and another thing to worry about.

I'm the paranoid and super careful type

Re: 24-hour response time buyer inquiries
 

Use 4 different accounts. These 4 emails are sent to a master email account on google. Answer directly from phone or computer WITH IMAGES DISABLED.

Have never had an issue over 5 years.

Thanks

Re: 24-hour response time buyer inquiries
 

I usually reply to the email directly.

If using Yahoo mail or Google mail app on your phone, your IP wont leak. It's masked with Yahoo/Google proxy servers to protect your privacy. But if you try cutting corners, it can leak IP. So stick to these apps for peace of mind.

Re: 24-hour response time buyer inquiries
 

Not trying to say you're wrong (which I am) but from the sites I've researched Hotmail and Yahoo are providers which leak source IP regardless (this may have changed recently, idk). Gmail does not leak IP if using the browser version, but email applications such as a phone app or desktop app leak the source IP. This is what I've ready directly from several sites describing email IP leaks.

I've convinced myself that Gmail is safe to reply from with email using the browser but my lizard brain still fears the unknown so I will keep with my usual habit up replying from Seller Central directly as I've already got a good routine going. I will use a phone with teamviewer or similiar app to accomplish this when travelling.

Re: 24-hour response time buyer inquiries
 

Leaf, how about this... when in doubt, don't do it.
Keep doing the methods that have kept you safe all this time.

Today I got into a similiar situation where I need to login, but I had to be patient and login from my computer. It can be challenging in terms of patience.

Re: 24-hour response time buyer inquiries
 

I wouldn't give you advice to jeopardise your business. You posted here asking for a solution to a problem. I'm just helping you and many others that will have the same query as you.

So initially I advised you to use the app. There is a reason for that. Using 3rd party apps CAN leak your IP as mail doesn't always get routed via the respective mail providers proxy servers. Example - if you're with GMAIL and you send an email via a mail client.

But when you do reply via the app, these mail providers that I mentioned care about your privacy, to the degree they will mask the IP to mask your location.

You don't need to take my word for it. You can test it yourself. If you disagree with anything I've said, at the very least prove me wrong, as oppose to simply stating it. ;)

Re: 24-hour response time buyer inquiries
 

I was always worry about ip leak replying through gmail

I know you mentioned about apps is it also safe to reply through normal gmail? without app ie on pc or desktop?

Re: 24-hour response time buyer inquiries
 

From the sources I've researched its safe to reply through normal gmail(web browser), although its stated that the app is not safe as it leaks your IP. Reasoning is the email is sent from your local device (PC/phone) so it shows your IP as the originator - when you use normal gmail (web browser) the email originates from Gmail's server and Google does not reveal your IP.

It is also stated that yahoo/hotmail leak IP with all methods.

I may be wrong as this may have changed, but this is what I read on several sites discussing this.

Re: 24-hour response time buyer inquiries
 

Instead of taking my word for it, here's what I advise you to do.

Setup 2 email accounts, Gmail, Yahoo, and test it for yourself by sending emails to/from each other.

Try their online interface.
Try their mobile apps.
Then try other mobile/desktop client mail apps (i.e. not the official yahoo mail / gmail app).

Once you received the email on the other end, trace the email IP using https://whatismyipaddress.com/trace-email

If the IP isn't your IP, then its been masked.

That way you don't need to rely on what i've said, you don't need to rely on outdated threads, and more importantly you will have peace of mind having tested it yourself. Good luck :thumb:

Re: 24-hour response time buyer inquiries
 

Use your email accounts ,it works fine

Re: 24-hour response time buyer inquiries
 

Good advice ,couldnt of said it better myself.I just do it from the email.

Re: 24-hour response time buyer inquiries
 

Why don`t you dedicate and login in the account every time at the same time at least to click "no answer needed"? Then, when you have time, answer messages :)

Re: 24-hour response time buyer inquiries
 

May I have a silly question. What is the importance of WITH IMAGES DISABLED?

Re: 24-hour response time buyer inquiries
 

You can get accounts linked via images via email, that's why its recommended to disable images and only do text

Re: 24-hour response time buyer inquiries
 

Thank You! I got it, Images with "linked" metadata may be sent out accidentally.

Re: 24-hour response time buyer inquiries
 

Disabling images avoids a potential link via image "beacon" - info is obtained when an image is opened on your end literally

Re: 24-hour response time buyer inquiries
 

Disable images on all email accounts to prevent tracking.
and
Use batch purifier on images or docs you are submitting.

Re: 24-hour response time buyer inquiries
 

Thanks tinsoldier - right on - edited.