What are the chances an invoice will be requested?

[wooha]

Originally Posted by agray34

The issue I am dealing with is:

1. Amazon asked for an invoice relating to a product with high returns and not inauthentic complaints.
2. Amazon called my supplier. A CSR rep answered the call, did not understand it and said no we are not their supplier, the invoice is not real
3. Supplier calls us because they thought it was weird amazon called.
4. Account suspension from amazon l
5. I got the president of the company to email amazon authenticating the invoice is real and they provided me with a sign statement
6. Submitted appeal. Now waiting.

I can see how the increase of phone calls to suppliers is going to create problems. My supplier was very nervous that amazon called them with our information and out of privacy concerns, did not answer accurately.

Submitted a very similar appeal a few weeks ago, still waiting though - subscribing to see how yours turns out.

[Beautiful]

A few weeks out is usually not a good sign, give it another week or so and what I would do is re-write it from the ground up.

You could be not addressing something that is missing. By submitting another response you will have the next rep be able to review both

[Canadianleaf]

Any updates?

[SaiJin]

You guys know that invoices are reviewed by random people and they took 10 seconds to decide yes or no? Of course at times they really check and call in if the rep is trained well enough.

[prowake]

on new(er) amazon accounts, I have had invoice requests happen when I reach 6k in sales within their biweekly pay period. Selling too fast.

[agray34]

Update: amazon denied my appeal and never even contacted the company or the president of the company to verify the invoice.

[rsot]

Originally Posted by agray34

Update: amazon denied my appeal and never even contacted the company or the president of the company to verify the invoice.

Precisely - more likely for a denial of appeal rather than Az actually doing the legwork...