Amazon keeping my money after the 90 day hold

[Wing081]

amazons keeping my money. Any help on getting it back? I sent an appeal and invoices. I find it ridiculous how they can just take your money away like that

First email:
Hello,

We are contacting you because it is has been more than 90 days since we took action on your account for the sale of inauthentic items. During this period, you have failed to successfully appeal for reinstatement. We previously informed you that we would withhold funds in your account if you did not successfully appeal. However, you may be able to recover funds held in your account if you demonstrate that the items sold are authentic.

Within the next 30 days, submit an appeal to enforcement-appeals@amazon.com. We recommend you send unaltered documents that demonstrate the authenticity of your items. Please address all of the ASINs and violations that resulted in the removal of your Amazon listings.

You can view warnings and notifications we previously sent you about your violations via email by viewing the Notifications page in the Performance section of Seller Central: https://sellercentral.amazon.com/gp/...fications.html.

If your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account. You may be eligible for partial disbursement of funds.

Once we receive your appeal, we will review it and respond with a final decision within 7 days.

--------------------------------------------------------
Second email:
Hello,

Your account is currently in a 30-day funds appeal period. You are not currently eligible to have your account reinstated.

If you have not submitted an appeal to recover any eligible funds, send your appeal to enforcement-appeals@amazon.com.

Amazon may not respond to further requests for reinstatement.
-------------------------------------
Last email:
Hello,

We reviewed the information you provided, and we have decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the permanent hold on your funds.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

[mrowcp]

Did you have access to your account? Can you login?

[Wing081]

Originally Posted by mrowcp

Did you have access to your account? Can you login?

yes i can login

[Wing081]

any other help guys?

[Ebayorbust]

Were the items inauthentic as Amazon stated? If they weren't seek legal council.

[JamesNorth101]

If you items where not authentic then I don’t think you will get that money back

Were they real?

[SaiJin]

This must be an inauthentic suspension. And I'm assuming you never sent them the docs to proof that they are real?

[aspkin]

It's no wonder Amazon is nearly a 1 trillion dollar company.. it steals people's money!

I'm surprised this has gone on for so long and there is no big story on it. This has been happening for years.

[walkingupwards]

Originally Posted by aspkin

It's no wonder Amazon is nearly a 1 trillion dollar company.. it steals people's money!

I'm surprised this has gone on for so long and there is no big story on it. This has been happening for years.

Why wonder in the first place?! People simply have no willpower to go after their rights. I once suggested suing Amazon or eBay for their behavior and was ridiculed

I am positive that Amazon has stolen millions of $ from banned sellers and nobody has ever done anything about it. They also claim to be destroying inventory, but I suspect they auction that off somewhere.

[Wing081]

luckily i got the inventory back but i spent thousands of dollars shipping things around.

i did send them invoices. they didnt accept it. some of them i didnt have invoices because they were purchased from a store closeout. thats about it.

14,000 they are taking..

[asot34]

i have 46k and they are holding it, also i may get suspended tomorrow just because i dont have invoice for two product i was selling, due of authenticity complaining from customers :(

[mrowcp]

Originally Posted by Wing081

luckily i got the inventory back but i spent thousands of dollars shipping things around.

i did send them invoices. they didnt accept it. some of them i didnt have invoices because they were purchased from a store closeout. thats about it.

14,000 they are taking..

"Make/pay for" a new ones that they will accept.
If you can login in your account there is still hope.

Originally Posted by asot34

i have 46k and they are holding it, also i may get suspended tomorrow just because i dont have invoice for two product i was selling, due of authenticity complaining from customers :(

They will continue to ask you about the invoices for those two products, so you have time to be creative or pay for that

[SaiJin]

Originally Posted by aspkin

It's no wonder Amazon is nearly a 1 trillion dollar company.. it steals people's money!

I'm surprised this has gone on for so long and there is no big story on it. This has been happening for years.

I thought that they actually put it into a special kind of government koffer instead of keeping it to themselves?

Or is that not correct?

[AmazonSEO]

Amazon will only hold you money if you have been selling counterfeited items . They won't release it even after 90 days , you can send an email to payments team to get things sorted out .

[GreenBean]

Originally Posted by walkingupwards

Why wonder in the first place?! People simply have no willpower to go after their rights. I once suggested suing Amazon or eBay for their behavior and was ridiculed

I am positive that Amazon has stolen millions of $ from banned sellers and nobody has ever done anything about it. They also claim to be destroying inventory, but I suspect they auction that off somewhere.

By now I understand your sentiments. The beast of amazon has much more money than us. This is the issue we have.

Attempting to reclaim our losses does often involve more funds that might be at our disposal.

Such issues do not just happen with amazon USA but also amazon EU

[GreenBean]

Originally Posted by AmazonSEO

Amazon will only hold you money if you have been selling counterfeited items . They won't release it even after 90 days , you can send an email to payments team to get things sorted out .

Your post is inaccurate.

Dont be posting BS.

As you were.

[Wing081]

Originally Posted by GreenBean

Your post is inaccurate.

Dont be posting BS.

As you were.

so help us out because this is exactly the situation we are in.

I have sent invoices, they just didnt accept it..

Really need my money back

[dachilla]

Originally Posted by Wing081

so help us out because this is exactly the situation we are in.

I have sent invoices, they just didnt accept it..

Really need my money back

Edit: my post can be deleted.

[ajabahey33]

You will got after 90 days.

[rsot]

Originally Posted by ajabahey33

You will got after 90 days.

Not always the whole truth - sad to say

[Wing081]

Originally Posted by ajabahey33

You will got after 90 days.

it has been 90 days. Read my first post

[Ebayorbust]

Originally Posted by Wing081

it has been 90 days. Read my first post

They didn't bother reading it as they're only after a post count.