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-   -   Amazon review documents more than 24 hours? (https://www.aspkin.com/forums/amazon/119680-amazon-review-documents-more-than-24-hours.html)

cobaogio7 08-26-2018 02:38 AM

Amazon review documents more than 24 hours?
 
Normally when i submitted the documents for new seller identity verification , it take a few hours to get their decision. But this time it was more than 24 hours and i receive nothing back yet. Should I contact them? Is it bad if they take this much time to verify the docs? Have anyone experience this?

fredy 08-26-2018 02:45 AM

Re: Amazon review documents more than 24 hours?
 
Do not contact them, maybe because they are busy and your papers are on queue. By the way, for how long have you been waiting?

cobaogio7 08-26-2018 03:04 AM

Re: Amazon review documents more than 24 hours?
 
till now, around 26 hours

fredy 08-26-2018 04:43 AM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by cobaogio7 (Post 939583)
till now, around 26 hours

Don't worry. Sometimes my accounts get verified in 72 hours. Wait couple of days and everything should be fine.

rsot 08-26-2018 08:17 AM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by cobaogio7 (Post 939583)
till now, around 26 hours

Have to be patient with this like fredy was

e2free 08-26-2018 09:23 AM

Re: Amazon review documents more than 24 hours?
 
US account ? In these days uk they review in minutes but sometime it takes many days

One account taking 4 days and still pending verification

Beautiful 08-26-2018 10:48 AM

Re: Amazon review documents more than 24 hours?
 
You will generally hear back within 1-2 days these days.

If it goes beyond 5-7 days I would send them another email

cobaogio7 08-26-2018 12:41 PM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by e2free (Post 939632)
US account ? In these days uk they review in minutes but sometime it takes many days

One account taking 4 days and still pending verification

yeah, it's usa account

cobaogio7 08-26-2018 12:41 PM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by Beautiful (Post 939643)
You will generally hear back within 1-2 days these days.

If it goes beyond 5-7 days I would send them another email

where do i email them? can i have the email address?

JamesNorth101 08-26-2018 12:50 PM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by cobaogio7 (Post 939583)
till now, around 26 hours

Just be patient and give it a day or 2

Factor in it also being the weekend

Icecream445 08-26-2018 04:56 PM

Re: Amazon review documents more than 24 hours?
 
Call seller support if it goes over 48.I know ,i know seller support is usually useless.But trust me that they have this ability to expedite when they message performance team.Ive been in the same situation many times over where they were taking days longer then usual.I call support and have them message performance for me and Id get a response from performance a few hours later.

Beautiful 08-26-2018 08:47 PM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by cobaogio7 (Post 939667)
where do i email them? can i have the email address?

seller-performance@amazon.com

rsot 08-26-2018 09:01 PM

Re: Amazon review documents more than 24 hours?
 

cobaogio7 08-27-2018 12:23 AM

Re: Amazon review documents more than 24 hours?
 
Quote:

Originally Posted by Icecream445 (Post 939712)
Call seller support if it goes over 48.I know ,i know seller support is usually useless.But trust me that they have this ability to expedite when they message performance team.Ive been in the same situation many times over where they were taking days longer then usual.I call support and have them message performance for me and Id get a response from performance a few hours later.

May i have the seller support number please ?

Icecream445 08-27-2018 12:09 PM

Re: Amazon review documents more than 24 hours?
 
1-866-216-1072


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