Amazon review documents more than 24 hours?

[cobaogio7]

Normally when i submitted the documents for new seller identity verification , it take a few hours to get their decision. But this time it was more than 24 hours and i receive nothing back yet. Should I contact them? Is it bad if they take this much time to verify the docs? Have anyone experience this?

[fredy]

Do not contact them, maybe because they are busy and your papers are on queue. By the way, for how long have you been waiting?

[cobaogio7]

till now, around 26 hours

[fredy]

Originally Posted by cobaogio7

till now, around 26 hours

Don't worry. Sometimes my accounts get verified in 72 hours. Wait couple of days and everything should be fine.

[rsot]

Originally Posted by cobaogio7

till now, around 26 hours

Have to be patient with this like fredy was

[e2free]

US account ? In these days uk they review in minutes but sometime it takes many days

One account taking 4 days and still pending verification

You will generally hear back within 1-2 days these days.

If it goes beyond 5-7 days I would send them another email

[cobaogio7]

Originally Posted by e2free

US account ? In these days uk they review in minutes but sometime it takes many days

One account taking 4 days and still pending verification

yeah, it's usa account

[cobaogio7]

Originally Posted by Beautiful

You will generally hear back within 1-2 days these days.

If it goes beyond 5-7 days I would send them another email

where do i email them? can i have the email address?

[JamesNorth101]

Originally Posted by cobaogio7

till now, around 26 hours

Just be patient and give it a day or 2

Factor in it also being the weekend

[Icecream445]

Call seller support if it goes over 48.I know ,i know seller support is usually useless.But trust me that they have this ability to expedite when they message performance team.Ive been in the same situation many times over where they were taking days longer then usual.I call support and have them message performance for me and Id get a response from performance a few hours later.

Originally Posted by cobaogio7

where do i email them? can i have the email address?

seller-performance@amazon.com

[rsot]

http://www.aspkin.com/forums/amazon/...mail-list.html

[cobaogio7]

Originally Posted by Icecream445

Call seller support if it goes over 48.I know ,i know seller support is usually useless.But trust me that they have this ability to expedite when they message performance team.Ive been in the same situation many times over where they were taking days longer then usual.I call support and have them message performance for me and Id get a response from performance a few hours later.

May i have the seller support number please ?

[Icecream445]

1-866-216-1072