Account is roughly 1 1/2 months old. Did not list any items for the first month in order to keep the account under the radar. Listed 4 items a few days ago, sold 1 of those items 3 times (not even shipped yet) and got this Amazon email this morning that states the following...
"Hello,
We are reviewing your Amazon seller account for the reason(s) listed below. During our review, you will not be able to sell on Amazon.
Funds will not be transferred to you, but will stay in your account while we work with you to address these concerns. You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to
payments-funds@amazon.com.
In order to sell on Amazon again, please address the following concern(s):
You are offering items that may be inauthentic. A list of these items is provided below:"
Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.
You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.
Please send all of the information requested above to
pq-seller-assessment@amazon.com.
We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may no longer allow you to sell on Amazon. Failure to provide us with the information above may result in us permanently withholding any payments to you.
