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  #1  
Old 01-24-2019
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Default ofm@amazon closed my account, can I return my recent orders?

ofm@amazon just closed my Amazon account.

I want to return a few items that are still within the return window.
(They have cost me time so I don't want to keep the orders)

I called Amazon customer service to request they send me the return labels to my email address, but their response was they could only send this request to another department and I had to wait 24 hours.
I am concerned that this sounds like stinking garbage to me.

Will I be able to return these items?


Thank you for any insight shared
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  #2  
Old 01-24-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

they will most likely drag out but u not be able to return it.
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  #3  
Old 01-25-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Quote:
Originally Posted by doe_joe View Post
ofm@amazon just closed my Amazon account.


Will I be able to return these items?


Thank you for any insight shared
Based upon my experience no you wont, unless you have a pretty convincing argument as to why you need to return them.
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  #4  
Old 01-25-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Will take a lot of effort on your part to get the return done when your account is closed - keep calling CSR
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  #5  
Old 01-25-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Hi I have had an amazon account closed before and I’ve still returned items and had a refund. Once an account is closed there’s only one department that can actually view the account apparently! They should still email you with the return labels you need
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  #6  
Old 01-25-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

I wouldn't risk returning the items back to Amazon. Is it worth chasing them up for returns labels, and then potentially even a refund?

It's not worth the hassle. I'd just flog the items on eBay.
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Old 01-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

They did provide the return labels.

is there any way they can refuse to refund upon return as the account was closed?

Thank you for all the responses!
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  #8  
Old 01-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Quote:
Originally Posted by doe_joe View Post
is there any way they can refuse to refund upon return as the account was closed?
Yes, they can simply refuse to refund you as your account is closed and cite 'fraud prevention'. What will you do then? Nothing and they know it.

You've had the best option put to you by @Play, dont risk it and flog them on ebay.
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  #9  
Old 01-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Quote:
Originally Posted by doe_joe View Post
ofm@amazon just closed my Amazon account.

I want to return a few items that are still within the return window.
(They have cost me time so I don't want to keep the orders)

I called Amazon customer service to request they send me the return labels to my email address, but their response was they could only send this request to another department and I had to wait 24 hours.
I am concerned that this sounds like stinking garbage to me.

Will I be able to return these items?


Thank you for any insight shared
Why was your account closed in the first place?
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  #10  
Old 01-27-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Quote:
Originally Posted by byte View Post
Why was your account closed in the first place?
For bad language following a disagreement with a seller.

I was using a new IP address and I know at one point I accessed the account with my old IP address for a second so maybe this was how was linked.
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  #11  
Old 04-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Hi
I ordered from Amazon a set of f&d 5.1speaker, but unfortunately when I received my order and after opening package I found that the woofer was missing, after that I registered complaint on Amazon help desk on 21st march, but they told me that they send correct item, and also tell that they can't help because they sent correct item. So please help me out from this problem.kindly please help.
Thank you
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  #12  
Old 04-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Hi
I ordered from Amazon a set of f&d 5.1speaker, but unfortunately when I received my order and after opening package I found that the woofer was missing, after that I registered complaint on Amazon help desk on 21st march, but they told me that they send correct item, and also tell that they can't help because they sent correct item. So please help me out from this problem.kindly please help.
Reg. Mo.no 9555979873
Thank you
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  #13  
Old 04-26-2019
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Default Re: ofm@amazon closed my account, can I return my recent orders?

Quote:
Originally Posted by Naman View Post
Hi
I ordered from Amazon a set of f&d 5.1speaker, but unfortunately when I received my order and after opening package I found that the woofer was missing, after that I registered complaint on Amazon help desk on 21st march, but they told me that they send correct item, and also tell that they can't help because they sent correct item. So please help me out from this problem.kindly please help.
Reg. Mo.no 9555979873
Thank you
You need to contact Amazon with order problems. The forum is for people who've been suspended from eBay, PayPal and Amazon.
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  #14  
Old 05-03-2019
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Angry ofm@amazon why my account kept on hold

Please unhold my account so that I can use my amount which is in Amazon pay balance. Once I utilized that amount you can hold my account and close if you want.
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