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Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

So a friend of mine works at a company that recently had a major problem.
Their Amazon acct was hacked and they changed the banking info.

they swap in their new bank acct w/o anyone noticing despite needing the original banking info.

the email notices regarding the change sat in their replymanager (unread as spam)

a perfect storm - so the short of it is they lost out on a boatload of cash and AMZ won't give up the new account # that the deposit went into and the cops / fbi won't really do much either.. the cop said that this is actually common w/ amz sellers(big ones) and that there r hackers targeting accts


Im not sure how they bypassed the 2 step auth login (or if they even had one)

be careful out there guys

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

You mean someone hacked into this company AMZN account and change the bank account so all the sales proceeds end up in that new bank account.
And AMZN notice of change ended up in spam folder?
Well,if they are big sellers on AMZN,how can AMZN email ended up in spam folder?
so do they know what is the new bank account and did they contact someone in that bank ?or call the original bank and ask them to trace it.
Is it a foreign bank?

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

None of it makes sense - and junior member

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I believe the President, Mr Donald Trump, might call the opening post here “Phake News”.

=}

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

The seller could have had a keylogger installed on his system, compromising their bank account login and Amazon login. Pretty easy to get bank details once you're logged into online banking.

I feel really bad for your buddy but I like it when warning stories are posted. There are some genius hackers out there..

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

2 step verification is passable as long as the phone number is known!!

I feel really bad for that company though. They should have been more careful when dealing with big sums of money!!

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I've heard about 2FA exploits but you would need more than just the phone number, wouldn't you?

You wouldn't be able to receive the verification text just by knowing the phone number.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I just logged into my AMZN account as I just sold a book,and it sent me a code via my landline.
landline may be a dinosaur but it is reliable workhorse!
back to the OP,whoever the big seller is,how do they manage to sell millions $$ if they dont pay attention to AMZN emails?
This is fraud,how can AMZN refuse to co-operate?
Can the seller see the new bank account in his AMZN account?

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

There was a time cell phone owners find withdrawals in their bank account they do not recognise,all they have to do is to file dispute with their bank and bank can trace where it comes from,all they have to do is to contact the other bank and give them the account number,they wil know who owns that bank account.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Sad to hear but have you friend join this forum for advice and discussion perhaps.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Tinsoldier said-possible insider fraud.
some of these so called big sellers selling millions are small operators ,could be one seller with some assistants paying them cash under the table or minimum wage,some are not reilable.
On Ebay,you could have a guy who works for you ,work on your device and then check on his own seller account,then he got suspended and now your account get suspended .

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I'm sure there's something in Amazon's terms of service like "you are responsible for keeping your account secure and we cannot be held liable if you get your account hacked into and lose millions of dollars."

They have a pretty good legal team. :thumb:

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

And plenty of money.... plenty.

:amen:

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

All the proceeds of the accounts they've frozen.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Wow. Sickening story. Really is ...

Surely the bank would freeze the account receiving a million quid out of nowhere. Banks question people receiving large deposits all the time, so how can these hackers get away with it ? What sort of story would they tell their bank ?

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

OP didn't tell us whether the newly attached bank account is in the US or not... It maybe in some country where the authorities have no jurisdiction whatsoever :deadhorse:

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Heh. That's probably a literal .00001% of their holdings. :noidea:

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Do you think AMZN does not follow up on this heist?
It know the bank and IP address,AMZN id etc

there was a time they can hack into bank computer and make it release all the money from ATM machines,in one case,a Ukrainian guy stood by a Taiwan Bank ATM machine and picked up all the cash!
They also hacked into hospital computer and scrambled all their data until they pay a ransom in Bitcoins.
so I wonder how good is AMZN security?
but then how good is the seller security system if AMZN email ended up in spam file?

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

The seller him/herself probably would have had to mark an email from Amazon as spam in the past for a message about bank accounts being changed to end up in their spam folder. Assuming any of this is even true.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

AMZN does sent out too many emails,like we received your order,your seller received your order,your seller is preparing your order,your seller just shipped your order bla bla bla just for one lousy 7 dollars order.
so the recipient could have deleted some by mistake,but odd that it ends up in spam folder.
But I bet AMZN has the information,it has to be looking into it.it has the bank account and bank routing number,and how does one know if it is not a problem on AMZN end?
I know TGT got hacked,and some hotel chain got hacked too,so why not AMZN

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

This may be off topic but years ago,a security guy for a local supermarket in UK noticed on his cellphone every day around noon,there are busy signals someone is sending to a nearby tower.
He called Scotland yard and it turns out there is a chip inside its credit card machine which records every 5 cc data and at noon ,it will dial the tower number and send them to Pakistan /
The cc machine was made by a company in China,they found more such cases with other local supermarkets in UK and Holland.
Never find out who and when the chip was placed.
We have a similar case here with an arts and craft shop,it was placed by the maintence man who came regularly to maintain the cc machine

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

why dont you call Scotland yards,smart mouth !
Maybe they could look up your file !

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

so the new bank account is unknown because AMZ won't give up the information (w/o warrant i guess)

so there is no way to know if the acct is in the usa or not.

as for the email notification it was marked as read INSIDE amazon so it went un-noticed

as for the email that was in replymanager it was filtered into a folder that no1 reads (over 20 reps reading emails)

i don't believe there was 2-step auth because you have multiple reps logging in daily to refund/manage the acct

so yea - it sux

i have 2 step auth on all my accts and manually review messages even if there is no notification every once it a while but after this i've been checking it every week

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

That's crazy, man. With this kind of money on the line I hope your friend has contacted some sort of authorities. Maybe the FBI's internet crimes unit? I know you said they won't do much.. but there's got to be something that can be done.

I also hope your buddy has closed out the old bank account previously attached to the AZ account since it's obviously been compromised.

I can understand AZ not allowing you to see the new bank info. You're required to know the account number, because if not anyone who gets access to an AZ account would be able to change the deposit bank account easily. Your buddy's problem is that his entire operation has been compromised. Somebody would have had to gain access to their online banking to get the account number before changing the AZ deposit account, right? They need to carefully reevaluate they way they're running everything from the ground up.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Somebody would have had to gain access to their online banking to get the account number before changing the AZ deposit account, right? They need to carefully reevaluate they way they're running everything from the ground up
.-------------------------------------------------------------------------
Is that so?
to change the AMZN deposit bank account number,you must know the current bank account number?
where does the hacker get the bank account number?
3 possbilities-
some insider gave them the account number.
some one working at the bank
or if he is using his cell phone to check his bank account,his phone security has been compromised.
I dont know if this has been fixed,last year quite a few cell phone users who access their bank account with the phone reported seeing debit transactions they dont recognise and it is from some malware they downloaded to their phone which follow them when they log into different accounts .
but this is not difficult to resolve,they report to their bank and the bank would just contact the other bank and find the account owner,it is some Chinese company and the description of the debit transaction usually makes one believe that it is a Paypal or Ebay purchase.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

or a 4th possibility, which I think is more likely than any of those : The account owner had a keylogger remotely installed on one of their computers, revealing their online banking login, Amazon login, and every other login credentials to the hacker who jacked this account.

:noidea:

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Many of these e commerce companies,they may gross over a million sales,but they are just run by a solo operator or 2 partners with some helpers pay by the hour,under the table,contractors whom they issue 1099,with no SS deduction,no pension,no health insurance.
there is no accounting or treasury dept,no auditor either,the owner is the treasurer,he is also the buyer,the seller,and in some cases,the accountant.
It is not too difficult to read what is on his desk,could be a vendor invoice,a bank statement.a cancelled check,a deposit slip ,phone numbers,and ovehear his phone conversation.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Many of these e commerce companies,they may gross over a million sales,but they are just run by a solo operator or 2 partners with some helpers pay by the hour,under the table,contractors whom they issue 1099,with no SS deduction,no pension,no health insurance.
there is no accounting or treasury dept,no auditor either,the owner is the treasurer,he is also the buyer,the seller,and in some cases,the accountant.
It is not too difficult to read what is on his desk,could be a vendor invoice,a bank statement.a cancelled check,a deposit slip ,phone numbers,and ovehear his phone conversation.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

possible,but why just one computer,if he has 6 workers,he must have at least 6 computers,plus his own and his partner.
Security is much better with a PC than a cell phone.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Because the bosses terminal is going to be the one with banking and business background info. The person running the show is always the one targeted by hackers because they are usually the one with the most valuable info stored on their computer.

I've never thought so. Hackers have only recently started targeting people's phones.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

Have you guys also read about a BTC wallet that was hacked recently?
But it doesn't seem like it's everyone, just 1 person.

He claimed it's due to the 2FA

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

so the bank acct is pretty public ( they use this checking acct to pay vendors / employees / bills ) so its printed right there on the check

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

yes,employees or any payee can see the routing number and account number,name on the check.
but it does not mean they can hack into your AMZN account and change the bank account information.
It is better to open a bank account just for ecommerce and transfer the fund weekly,daily to another bank account.
Big company has many bank accounts,for payroll,for vendors,for receivable and for paying dividend

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

some are not checks,they are drafts which would be presented to the treasuer to be approved,like paying your vendors.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I just logged into my AMZN seller account and see how I can change my bank account which receives AMZN deposit.
It shows just the last 4 digits of my bank account,when I tried to replace it with a new bank account,it ask me to enter the full account number,not just the 4 digits.
But this should be too difficult,like you said anyone who has seen a cancelled check, would see the full account number.
so if someone changes your bank account,and you did not receive AMZN email saying it has been changed,you wont know until you wonder why AMZN is not depositing your sales proceeds to your bank account.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

AMZ does email you so you have to be sure to not filter that email into a spam folder

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

ANYONE who has a staff of 6 and do million dollars worth of business,I find it odd that AMZN email would end up in the spam folder.
we get too many emails,I can see someone deleting it thinking it is another BS email!
I have multiple Ebay seller accounts,everynow and then I log in and find a $5 coupon from Ebay.

Re: Amazon Account was hacked and bank deposit account was changed - Lost$ 1M
 

I dont know if they have found the scammer and prosecute them,there are folks who have fancy printers which can print checks and sell them.
Also in some countries,need I mention the letter N as in a country in Africa,they will say they want to wire payment into your bank account and you give them your name and address and bank rouiting number and account number,they go to a print shop and print some checks and start shopping.