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-   -   Updated charge method - suspended (https://www.aspkin.com/forums/amazon/126283-updated-charge-method-suspended.html)

snow song 05-23-2019 11:31 PM

Re: Updated charge method - suspended
 
if I need send amazon SP the utility bill, business license and invoice ?
which information should I send to amazon ?
what message should write to amazon SP ?
can you give me a advice ?
Thanks.

Canadianleaf 05-24-2019 12:37 AM

Re: Updated charge method - suspended
 
Yeah. Respond to what they asked in email. Business license is not required. I had "two" issues on mine if u read my OP.

I created a plan of action, only gave a utility bill. I contact SP using contact us and gave utility bill + invoice for asin in question. I contact PQ team with invocie. I waited a week and contacted SP again and to confirm they got invoice and if they need anything. 6 hours later they resinsated me.

cobaogio7 05-24-2019 06:00 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by Canadianleaf (Post 1005319)
Yeah. Respond to what they asked in email. Business license is not required. I had "two" issues on mine if u read my OP.

I created a plan of action, only gave a utility bill. I contact SP using contact us and gave utility bill + invoice for asin in question. I contact PQ team with invocie. I waited a week and contacted SP again and to confirm they got invoice and if they need anything. 6 hours later they resinsated me.

i tried to sent my real paperless PDF utility bill and they respond it's illegible. I don't have a paper bill. Help please

Canadianleaf 05-24-2019 06:50 PM

Re: Updated charge method - suspended
 
try sending a different one. scan it and send it

cobaogio7 05-24-2019 07:09 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by Canadianleaf (Post 1005488)
try sending a different one. scan it and send it

how do i scan a paperless utility bill?

Canadianleaf 05-24-2019 07:46 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by cobaogio7 (Post 1005489)
how do i scan a paperless utility bill?

print it...scan it...

inferno0619 05-25-2019 07:50 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by snow song (Post 1005299)
I have the same issue.
Updated a new credit card, then my amazon seller account was suspended.
what should I do ?

Why would an account be suspended just for updating the credit card? I did it a few weeks ago and nothing happened. Is this only happening to canada accounts or what?

cobaogio7 05-25-2019 09:25 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by inferno0619 (Post 1005755)
Why would an account be suspended just for updating the credit card? I did it a few weeks ago and nothing happened. Is this only happening to canada accounts or what?

happening in US 3 days ago. This is new

snow song 05-26-2019 08:33 AM

Re: Updated charge method - suspended
 
How can pass it ?
Update credit card then amazon won't suspend seller account,
Is there some good advice ?
I knew that many amazon seller's account were suspended after updated the credit card in last week.

Is this a short-term reviewing ?
Or long-term ?

anyone know ?

rsot 05-26-2019 08:45 AM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by snow song (Post 1005824)
How can pass it ?
Update credit card then amazon won't suspend seller account,
Is there some good advice ?
I knew that many amazon seller's account were suspended after updated the credit card in last week.

Is this a short-term reviewing ?
Or long-term ?

anyone know ?

"Many amazon sellers account" means what?

serajin 05-27-2019 12:05 PM

Re: Updated charge method - suspended
 
Quote:

Originally Posted by snow song (Post 1005824)
How can pass it ?
Update credit card then amazon won't suspend seller account,
Is there some good advice ?
I knew that many amazon seller's account were suspended after updated the credit card in last week.

Is this a short-term reviewing ?
Or long-term ?

anyone know ?

changing any information on an account can lead to a review. They are just checking you are legit, and if you are, there should not be any problems. You just send them what they ask for.


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