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Old 06-09-2019
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Default Activation account problem

Hi.everybody!
New amazon .us account on real details.After opening account and sending all required documets massage like this:

Dear

We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:

-- Greater detail on the root cause(s) of
-- Greater detail on the actions you have taken to resolve
-- Greater detail on the steps you have taken to prevent going forward.
-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.

I called after that to seller central and guy on phone told me what to send and he even checked if documents are enough.All docs according to amazon requirments.
Docs were sent and one day later next massage:

Please provide the following updated docs and confirm there is valid credit card on file:
-utility bill
- bussines licence

What they want now? All docs were sended !!!


Thank you for all help
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  #2  
Old 06-09-2019
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Default Re: Activation account problem

It is fresh account I have not even had any possibility to make listening
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Old 06-09-2019
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Default Re: Activation account problem

Just provide the utility bill and business license as per their request and then wait for a response.
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Default Re: Activation account problem

I have already done it two times and docs were checked by seller central...I have no idea what is going on?
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Old 06-09-2019
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Default Re: Activation account problem

Quote:
Originally Posted by tinsoldier View Post
you are being asked for a plan of action regarding the goods you sell, not id verification.

Have you sold goods which are subject to any authenticity inquiries, slow shipping, customer complains etc etc.
why do you ask,dont you know better??
Or have you become the new Confucious?
Are you really in UK?
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