Re: Which utility bill has highest pass rate?
When you do account reactivation, the following document formats are accepted there:
Add documents (Optional)
Add documents to support your Plan of Action. These documents can be invoices, receipts, or letters of authorization from brands. You can add up to 20 files.
Drag files here or select file.
Accepted file types: Image (jpeg, gif, tiff, png), Document (pdf, docx, txt), Spreadsheet (xlsx, csv), Email (eml). Max size per file is 10MB, max total size per submission is 10MB.
So the problem is not in the format, but in something else.
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