After 90 days review I now got this . It has since been the 30 days since getting this email . Do I email them and wait ? Also what are my chances of getting my funds back ?
Your account is currently in a 30-day funds appeal period. We believe that your account may have been used to engage in prohibited, deceptive, abusive or illegal activity and we must complete a review prior to disbursing the funds held in your account.
What information am I being asked to provide?
We are asking for any additional information such as invoices, import or export documents, and so on, or context that would help us better understand the activities that resulted in the loss of your ability to sell on Amazon. No plan of action is requested, as this process will not result in the reinstatement of your account.
Details about all of your policy violations can be found in your email, or by viewing the Notifications page in the Performance section of Seller Central at
https://sellercentral.amazon.com/gp/...fications.html. Please note that additional information regarding your disbursement appeal process can be found in the same location.
How do I submit an appeal?
Please send your appeal to
disbursement-appeals@amazon.com. A successful appeal will address all of the policy violations that resulted in the loss of your ability to sell on Amazon.
Details about all of your policy violations can be found in your email, or by viewing the Notifications page in the Performance section of Seller Central:
https://sellercentral.amazon.com/gp/...fications.html.
What happens if I do not appeal?
If your appeal for funds is not successful or you choose not to appeal within 30 days, some or all of your funds will be withheld in your account. If you do not wish to submit any additional information, please let us know and we will complete our review and provide you with a final response.
Any future requests for funds that you submit to Amazon will be treated as a request to complete our review with the information available at that time.
Sincerely,
Seller Performance Team
https://www.amazon.com
