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Old 11-24-2019
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Default arbitration For funds

Hello everyone . I received this letter from amazon . I have a lawyer writing a demand letter . I was told By my lawyer going to arbitration will cost over 10k dollars . Has any one had any success with a demand letter ? Please advise .

We reviewed the information you provided and completed the review of your account. We have determined that your account was used to engage in deceptive, fraudulent, and illegal activity and decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the hold on your funds.
Sincerely,

Seller Performance Team
https://www.amazon.com
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  #2  
Old 11-24-2019
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Default Re: arbitration For funds

So did you engage in deceptive, fradulent and illegal activity ? i.e. sell dodgy goods

Or did they say that because the account was a stealth account ?
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Default Re: arbitration For funds

It was my personal account . I sold a board game which has a wood version and a plastic version . I sent the wrong ones out so when people reveiveed the plastic they opened cases . The account lasted 2 weeks out of 400 sales I had 30 returns so they assumed it was counterfeit .
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Old 11-24-2019
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Default Re: arbitration For funds

too many returns,selling hi risk items.
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Old 11-24-2019
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Default Re: arbitration For funds

And that's all it takes. A very expensive mistake.

How much money have they locked in your account ?
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Old 11-24-2019
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Default Re: arbitration For funds

Quote:
Originally Posted by Yankee9394 View Post
It was my personal account . I sold a board game which has a wood version and a plastic version . I sent the wrong ones out so when people reveiveed the plastic they opened cases . The account lasted 2 weeks out of 400 sales I had 30 returns so they assumed it was counterfeit .
30 returns?!?
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Old 11-24-2019
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Default Re: arbitration For funds

Where did you get these boards?
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Default Re: arbitration For funds

Quote:
Originally Posted by rsot View Post
30 returns?!?

If you think about it, its still under 10% returns which I think is still reasonable, any higher and I'm also inclined to believe something's wrong (personally).

Who did you get the boards from? 3rd party, distributor, or manufacturer?
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Old 11-24-2019
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Default Re: arbitration For funds

Quote:
Originally Posted by Redman View Post
If you think about it, its still under 10% returns which I think is still reasonable, any higher and I'm also inclined to believe something's wrong (personally).

Who did you get the boards from? 3rd party, distributor, or manufacturer?
READ his post again on what AMZN has to say !
180 days hold is for cc chargeback,but for counterfeits,the hold is forever!
Just because you buy it from a manufacturer,it could be a counterfeit vendor,by now AMZN must have a list mile long on manufacturers counterfeiting goods.
So do the customs offices.
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Default Re: arbitration For funds

I’ve got 8k pending . I purchased from a distributor .
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Old 11-24-2019
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Default Re: arbitration For funds

we reviewed the information you provided and completed the review of your account. We have determined that your account was used to engage in deceptive, fraudulent, and illegal activity and decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the hold on your funds.
Sincerely,
you have to engage a lawyer,
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  #12  
Old 11-24-2019
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Default Re: arbitration For funds

no sound like u can get $$$ back for this shop. best wait after q4 holidays and try q1/q2 for new shops. imo
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Old 11-24-2019
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Default Re: arbitration For funds

AMZN is the new Mafioso
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Old 11-25-2019
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Default Re: arbitration For funds

Quote:
Originally Posted by Yankee9394 View Post
I’ve got 8k pending . I purchased from a distributor .
I hope you get the pending funds without problem
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Old 11-25-2019
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Default Re: arbitration For funds

Could u give the contact for your lawyer
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  #16  
Old 11-27-2019
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Default Re: arbitration For funds

The letter from AMZN sounds like it is very sure these items are counterfeit,how is your lawyer going to prove they are not?
(you have provided the source of where the boards came from,and this source must be a counterfeiter)
May be use the money to sue your supplier!
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