Amazon buyer account is on hold to verify card ownership - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > Amazon

Amazon Amazon Suspension. General discussions on Amazon, suspensions, suspended, blocked, banned and more. Amazon Forum.

Reply
 
Thread Tools
  #1  
Old 11-27-2019
Junior Member
 
Join Date: Nov 2019
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 16%
iTrader: (0)
Default Amazon buyer account is on hold to verify card ownership

I placed an order with large amount on Amazon.com, a few hours later I received an email from Amazon requesting bank statement to verify the ownership of the card. *Bad thing is, the card is a debit card, there is no debit card information in the checking*account's bank statement.* Even though the local bank issued me a letter saying the debit card access the checking account, the verification team still replied the ownership of the debit card could not be verified.* I am worrying the account will be closed if I cannot provide the required information.* Any help would be appreciated.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 11-28-2019
Senior Member
 
Join Date: Mar 2012
Posts: 1,349
Thanks: 71
Thanked 87 Times in 79 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

Just call them, explain the situation and the rep will say to expect an email regarding this issue and 99.999% of the times its just a different type of request. It took me like 50 tries till they finally let me back in.
Reply With Quote
  #3  
Old 11-28-2019
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 9,980
Thanks: 1,351
Thanked 914 Times in 862 Posts
Activity: 48%
Longevity: 25%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

you can always link the actual bank account to your AMZN account and use it to place order.
Reply With Quote
  #4  
Old 11-28-2019
Junior Member
Threadstarter  
 
Join Date: Nov 2019
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 16%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

Quote:
Originally Posted by user3657 View Post
Just call them, explain the situation and the rep will say to expect an email regarding this issue and 99.999% of the times its just a different type of request. It took me like 50 tries till they finally let me back in.
Unfortunately there is no way to call the verification team, Amazon customer service can only submit a form to transfer information to them. The email from address-verification@amazon.com always says the ownership of the cards cannot be verified. The latest email from them indicates: "We have attempted to verify ownership multiple times. If you are still unable to provide us this information, we may proceed to close your Amazon account for security purposes." I cannot give them more documents about this issue, I am worrying they will close my Amazon account.
Reply With Quote
  #5  
Old 12-02-2019
Senior Member
 
Join Date: Mar 2012
Posts: 1,349
Thanks: 71
Thanked 87 Times in 79 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

This is usa account? I guess they changed it. I use to send it 2x a day for a month till they finally let me in lol.
Reply With Quote
  #6  
Old 12-02-2019
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 69,844
Thanks: 5,548
Thanked 8,368 Times in 7,672 Posts
Activity: 94%
Longevity: 81%
iTrader: (7)
Default Re: Amazon buyer account is on hold to verify card ownership

Welcome to the forum OP - all the best as you master ghost
Reply With Quote
  #7  
Old 12-02-2019
Junior Member
 
Join Date: Oct 2018
Posts: 23
Thanks: 1
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 24%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

I have the same problemm My account is on hold more than 2 weeks. I have sent all necesarry documents + my bank address statement and card bills. They still couldnt verify my ownership of my mastercard. This is insane ! I cant even talk with amaon account specialists and regular associates are not helping.
Reply With Quote
  #8  
Old 12-03-2019
Beautiful's Avatar
Executive [VIP]
 
Join Date: Jul 2018
Posts: 4,373
Thanks: 879
Thanked 770 Times in 673 Posts
Activity: 50%
Longevity: 25%
iTrader: (8)
Default Re: Amazon buyer account is on hold to verify card ownership

If its a buyer shop you should be able to call in and then escalate to supervisor and explain the situation

If you're using your real information with enough patience you should be able to recover
Reply With Quote
  #9  
Old 08-08-2020
Junior Member
 
Join Date: Aug 2020
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 12%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

Quote:
Originally Posted by helium0 View Post
I have the same problemm My account is on hold more than 2 weeks. I have sent all necesarry documents + my bank address statement and card bills. They still couldnt verify my ownership of my mastercard. This is insane ! I cant even talk with amaon account specialists and regular associates are not helping.
Hi, did the Amazon reinstated your Amazon account? what exactly did you send it to them? I have sent my bank statement in PDF format more than 10 times and it is still on hold. I am getting the same dreadful email that they are unable to verify my card
Reply With Quote
  #10  
Old 08-14-2020
agent006140's Avatar
Senior Member
 
Join Date: Jul 2018
Posts: 9,980
Thanks: 1,351
Thanked 914 Times in 862 Posts
Activity: 48%
Longevity: 25%
iTrader: (0)
Default Re: Amazon buyer account is on hold to verify card ownership

why cant you guys just use the bank account instead of the debit card?
or IS it not possible
Reply With Quote
  #11  
Old 05-13-2021
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 69,844
Thanks: 5,548
Thanked 8,368 Times in 7,672 Posts
Activity: 94%
Longevity: 81%
iTrader: (7)
Default Re: Amazon buyer account is on hold to verify card ownership

Quote:



Welcome to the forum - all the best as you master ghost


Not an authorized service provider

Last edited by ilcarletto; 05-13-2021 at 04:43 AM.
Reply With Quote
  #12  
Old 05-16-2021
e2free's Avatar
Senior Member
 
Join Date: Dec 2014
Posts: 3,114
Thanks: 461
Thanked 579 Times in 516 Posts
Activity: 9%
Longevity: 49%
iTrader: (23)
Default Re: Amazon buyer account is on hold to verify card ownership

This is the issue with your card which you are using, avoid that card and try again if you still get issue then one by one change each step
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Bank requesting statement from ppal to verify ownership okay PayPal Talk 21 06-19-2015 06:08 PM
Payoneer Card to Verify Stealth Amazon Account Lheonard Subscriber Discussions 8 05-10-2013 04:34 AM
How can I verify ownership of donated items? Bib eBay Suspensions 4 10-16-2010 09:13 AM
Amazon buyer account on hold? amazononhold Amazon 1 10-02-2009 06:12 PM


Aspkin Group

All times are GMT -5. The time now is 12:15 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58