account is at risk of deactivation

[domdaf]

Hi

I am not able to sell anything now

I mean even i do advertise on amazon to sell items, i have no clients, no view

when i login on amazon, i have this message

Your account is at risk of deactivation
Your Order Defect Rate is 25%; the target is 1%.


How should l make to reduce the order defect rate ?

It was done by a client who have order multiple items from me, and once he got the login information he was asking for refund and has added 3 bad feedback

all done by the same guy

he is angry because i have refuse to refund him.

Plz help me :(

[rsot]

Originally Posted by domdaf

It was done by a client who have order multiple items from me, and once he got the login information he was asking for refund and has added 3 bad feedback

all done by the same guy

he is angry because i have refuse to refund him.

Plz help me :(

Solve your issue with your client - your answers seem to be in your problem. What items has he ordered that he is asking for refund?

[domdaf]

Originally Posted by rsot

Solve your issue with your client - your answers seem to be in your problem. What items has he ordered that he is asking for refund?

iptv dear

i saw many people selling iptv, so i did the same, and now once they receive the login, they said they haven't received it in their inbox

[james_112233]

Sounds like competition knowing the loopholes to get rid of people.

IPTV is a very competitive market.

[domdaf]

And what i can do now please to come back like before ?

Now i got only 3 bad feedback and i am unable to sell items :(
seems it's freeze