Amazon Authorise / Close / Issue Request

[domdaf]

Hi Peeps

I have a small question

When someone open a Return Dispute on Amazon, I can see:

1. Authorise Request = What will happened if i select this Option ?
That mean that i accept the Refund and it won't affect my Account Status / Performance ?

2. Close Request = That mean that i can close the case without the person refund me my money and it won't affect my Account Status / Performance ?

3. Issue Refund = That mean that i accept the Refund and it won't affect my Account Status / Performance ?

Thank you in advance
Sorry i am a new seller on Amazon..

[munkron]

everything affects your account status and performance.

[Beautiful]

Originally Posted by munkron

everything affects your account status and performance.

This is correct

[e2free]

Return request does not makes any difference even if you close them, it only effect when someone open A to Z claim and their are ways to get this closed aswell

[domdaf]

it's return request sorry

it was a sales since 2 weeks

well i was thinking when i refund, it doesn't affect my account

Amazon is strict :S more than ebay

[amazing4]

Before I was closing the returns and manually contacting the buyers (sometimes by phone) to take care of the return.

[domdaf]

Originally Posted by amazing4

Before I was closing the returns and manually contacting the buyers (sometimes by phone) to take care of the return.

I have done this now, i have lost almost 40% of my clients :(

but i have no choice

[agent006140]

His post is confusing,he talked like he is the buyer,not the seller??

[domdaf]

Originally Posted by agent006140

His post is confusing,he talked like he is the buyer,not the seller??

I am talking about the seller dear

Now it's cleared with all these information.