 Amazon asking to upload missing invoice for business order
Received this email the other day headed 'action required'
Dear Seller,
According to our records, you have received 1 order(s) from Amazon Business customers in December 2019 for which you have not yet uploaded an invoice.* The Amazon Business invoicing policy requires you to provide a compliant VAT invoice (or a receipt, if you are not legally obliged to issue a VAT invoice) within one business day after shipment confirmation for orders placed by Amazon Business customers.
Please upload the missing invoice(s) through Seller Central. To do so, go to Manage Orders, locate the order(s) for which you need to provide an invoice (marked with the Business customer label), click Upload Invoice and follow the instructions. Once the document has been processed, customers will be able to download it from Your Orders page in their account.
If you do not want to upload invoices manually, Amazon's free VAT Calculation Service can automatically generate VAT invoices on your behalf and make them available for download to customers. To enable the service, enter basic tax information in Seller Central and confirm by clicking on Agree and Activate. If you use a compatible third-party solution, your invoices can also be uploaded on Amazon automatically.
Do I need to make a creative document or should I provide some basic tax information to Amazon so they automatically allow invoices to be available to business customers?
This is a stealth account so I don't want them checking out my tax details if it exposes me.
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