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-   -   sneak peek amazon seller support dashboard (https://www.aspkin.com/forums/amazon/135697-sneak-peek-amazon-seller-support-dashboard.html)

desu 05-02-2020 01:51 AM

sneak peek amazon seller support dashboard
 
Hi All,

I somehow managed to get these photos a long time back when my account got suspended.

I hope it's okay to share.

Account Dashboard: http://prntscr.com/s9k8al
If the image is not displayed above... Use this link: http://prntscr.com/s9k8al


Tickets: http://prntscr.com/s9k8tp
If the image is not displayed above... Use this link: http://prntscr.com/s9k8tp

I am sharing now because that employee moved out of Amazon.

desu 05-02-2020 03:42 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by tinsoldier (Post 1090386)
There's been a few of those posted here, basically confirming what we already know.

In this instance they're only paying lips service, it is almost unheard of for them to re-instate an account if they've made a link to another banned account or an unapproved second account particularly one selling the same goods.

I got my account back. I don't have a second account at that moment. Tech support team of a POD tool I use logged into accounts from the Same IP.

desu 05-02-2020 04:11 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by tinsoldier (Post 1090395)
Good for you, but that second screenshot says something completely different to a mere IP address issue.

Anyway, thanks for sharing.

POD tool will have its own standard mockups. Similar to Printful. Just our designs will change... everything will look similar.

rsot 05-02-2020 05:26 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by desu (Post 1090399)
Just our designs will change... everything will look similar.

But not similar to the account that got suspended, right?

desu 05-02-2020 07:21 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by rsot (Post 1090420)
But not similar to the account that got suspended, right?

We don't know another shop details. As they stated that both are identical goods. We understood that it would be because of the POD tool tech team login. They usually login whenever we have an issue with our inventory.

Example of two different store screenshots taken from Amazon:

1. https://prnt.sc/s9n9s1
2. https://prnt.sc/s9na4e

Those are different stores but they have identical products.

In the appeal, We told exactly what might have happened. Luckily we got our account back. IP is not considered a strong relation between accounts.

phaz0rz 05-02-2020 09:08 AM

Re: sneak peek amazon seller support dashboard
 
Why would anybody buy such a specific shirt?

https://i.postimg.cc/FKXQN2HZ/Untitled.png

Talk about a niche product. I don't even know what a statement clerk is. :noidea:

desu 05-02-2020 09:53 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by phaz0rz (Post 1090479)
Why would anybody buy such a specific shirt?

https://i.postimg.cc/FKXQN2HZ/Untitled.png

Talk about a niche product. I don't even know what a statement clerk is. :noidea:

haha... That's a goldmine. It's all about impulse buying. Those weird job titles and weird names get lot of sales.

Beautiful 05-02-2020 01:17 PM

Re: sneak peek amazon seller support dashboard
 
Seen lots of these - thanks for sharing :spy:

Canadianleaf 05-02-2020 05:11 PM

Re: sneak peek amazon seller support dashboard
 
I wonder what IW, MRI, MPA stand for.

Very useful pics OP. Thank you for sharing.

desu 05-03-2020 08:26 AM

Re: sneak peek amazon seller support dashboard
 
Quote:

Originally Posted by Canadianleaf (Post 1090538)
I wonder what IW, MRI, MPA stand for.

Very useful pics OP. Thank you for sharing.

Transaction Risk Management Systems (TRMS)
Marketplace Abuse Team (MPA)
Selling Partner Abuse (SPA)
Selling Partner Abuse Engineering (SPAE)
Customer Support and Partner Trust (CTPS)
Advertising Success Team (AST)

I don't know the exact acronym for MRI... but it is basically the Risk Investigation process within CTPS Team.


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