Amazon stealth buyer suspended due to card verification request(£ reward for advice)

[webbie]

Hi,

Amazon Stealth buyer was suspended due to card verification request from amazon.
Turns out you can use your own card to pay for prime and some shopping as well. But I tried to purchse £300 item and got this lock. Before bought for £100 no problem, do you know what is the safe limit to avoid verification?

Also, any idea how to get account back? sent a bank statement but they did not accept, the same goes for the card statement(lost money on purchasing the second one from SecondeyeSolution).
It's a stealth account with GC balance. If your advice helps me to get it back I can offer some £ as a reward. Though I need to get it back first, as like I said, already lost on card statement that did not work...

Thanks!

[rsot]

Have you called customer service? This forum is geared for sellers more often than not, just fyi

[webbie]

what will that change if they request card statement?

[Joe_Joe]

Same problem with a buyer account here. Higher price item got it locked. Sending legit CC statement but they still won't unlock. Sometimes the billing address moves out of default and that may cause problems.

[tiredguy]

Send bank or card statement again.. And don't scan it, and no png/image/screenshot.. Send them a digital statement.. Pdf, one downloaded from the bank.. That does the trick for me.. If its a virtual card, then you have to get creative.. Use bin to find the bank name, then find a digital statement and edit it..

[rsot]

Originally Posted by tiredguy

Send bank or card statement again.. And don't scan it, and no png/image/screenshot.. Send them a digital statement.. Pdf, one downloaded from the bank.. That does the trick for me.. If its a virtual card, then you have to get creative.. Use bin to find the bank name, then find a digital statement and edit it..

Nice clarification about digital statement vs screenshot

[farazc]

Not a solution but for the future gradually scale the prices of your orders don't just go from a $100 item to $300-$400 item try a $200 then a $250 then a $300 etc.. and also the older the account the better, wait time between orders. This works for me.

[futbolplayer]

Anyone have any advice on when they request this information and all you have is a PayPal issued debit card? You cannot get a paper statement, all you have is a dashboard.