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- - Amazon ID (https://www.aspkin.com/forums/amazon/136734-amazon-id.html)

Kajunrook

06-02-2020 11:38 AM

Amazon ID

I sent in a legit drivers license with high resolution, front and back and got a reply back that they could not verify the image to send clearer image. I took ANOTHER high resolution image and resent. SAME Reply. Dang you can see the stubble of my beard on the picture. What is this.

SaiJin

06-02-2020 11:47 AM

Re: Amazon ID

It's Amazon... they are being a pain.
Can you get a supervisor on the phone and get them to manually review it?
Just have them call you back on the phone when you create that case from the help page

Beautiful

06-02-2020 12:44 PM

Re: Amazon ID

Was it missing a signature?

Kajunrook

06-03-2020 10:28 AM

Re: Amazon ID

So I tried to log in to send in a new pictured id and they are telling me my password is wrong (it isn't). Do you think if I started over using the same info that the bots would kick it out. I seem to be wasting my time.

Beautiful

06-03-2020 01:05 PM

Re: Amazon ID

They blocked it, you could try remaking but odds are it will be the same outcome

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