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-   -   Need help with safety violations & invoices (https://www.aspkin.com/forums/amazon/138138-need-help-safety-violations-invoices.html)

Valhalla8732 08-03-2020 06:41 AM

Need help with safety violations & invoices
 
I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.

I Also have a handful of safety violations. I’m trying to get them knocked off in case that may be the problem. In the past they’ve always denied my safety violation appeals. I believe it may be due to my invoices.

Also has anybody heard of account health calling, but not sending any email or having any type of new notifications/cases on the dashboard.

Thanks guys!

rsot 08-03-2020 06:49 AM

Re: Need help with safety violations & invoices
 
Quote:

Originally Posted by Valhalla8732 (Post 1108803)
I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.

Just calmly approach and don't panic - it was the weekend.

Quote:

Originally Posted by Valhalla8732
I Also have a handful of safety violations.

For what reason? That's worrisome.

There are a few appeal providers in the marketplace section here - reach out to them

Beautiful 08-03-2020 11:30 AM

Re: Need help with safety violations & invoices
 
You should see the invoice request via email within 1-2 days I would guess

SaiJin 08-03-2020 12:31 PM

Re: Need help with safety violations & invoices
 
Quote:

Originally Posted by Valhalla8732 (Post 1108803)
I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.

I Also have a handful of safety violations. I’m trying to get them knocked off in case that may be the problem. In the past they’ve always denied my safety violation appeals. I believe it may be due to my invoices.

Also has anybody heard of account health calling, but not sending any email or having any type of new notifications/cases on the dashboard.

Thanks guys!


You'll get an email from them requesting some kinds of docs in the next few days.


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