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Old 08-03-2020
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Default Need help with safety violations & invoices

I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.

I Also have a handful of safety violations. I’m trying to get them knocked off in case that may be the problem. In the past they’ve always denied my safety violation appeals. I believe it may be due to my invoices.

Also has anybody heard of account health calling, but not sending any email or having any type of new notifications/cases on the dashboard.

Thanks guys!

Last edited by SaiJin; 08-03-2020 at 12:32 PM.
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Old 08-03-2020
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Default Re: Need help with safety violations & invoices

Quote:
Originally Posted by Valhalla8732 View Post
I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.
Just calmly approach and don't panic - it was the weekend.

Quote:
Originally Posted by Valhalla8732
I Also have a handful of safety violations.
For what reason? That's worrisome.

There are a few appeal providers in the marketplace section here - reach out to them
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Old 08-03-2020
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Default Re: Need help with safety violations & invoices

You should see the invoice request via email within 1-2 days I would guess
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Old 08-03-2020
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Default Re: Need help with safety violations & invoices

Quote:
Originally Posted by Valhalla8732 View Post
I missed a call from account health today. They left a voicemail saying they’d send an email with the reason for their call and I could contact them if I had questions about anything... it’s been 18 hours with no email. I’m freaking out hoping that I’m not going to get suspended. I have a payment that should be issued in 36 hours from now. I need to payment badly and am stressing.

I Also have a handful of safety violations. I’m trying to get them knocked off in case that may be the problem. In the past they’ve always denied my safety violation appeals. I believe it may be due to my invoices.

Also has anybody heard of account health calling, but not sending any email or having any type of new notifications/cases on the dashboard.

Thanks guys!

You'll get an email from them requesting some kinds of docs in the next few days.
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