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Inauthentic suspension for new account, any paid service?
 

Hey,

My new account got suspended today and I am looking for service to help me reinstate my new account, I see Amazon asks for invoices for specific ASINs?
I am wondering why I get this suspension and I see other sellers sell these items without any issue?

Re: Inauthentic suspension for new account, any paid service?
 

Check here: https://www.aspkin.com/forums/1112652-post4.html

There are a couple members in the aspkin forums / service section that offer POA/appeals as well

Re: Inauthentic suspension for new account, any paid service?
 

I will advise you to find a wholesaler from whom you can buy the goods and get a real invoice before you think of these so called people who write POA’s. You’ll just end up wasting £399 of your money if you still don’t have the invoice because amazon will not accept just a POA stating that you don’t have invoices.

Re: Inauthentic suspension for new account, any paid service?
 

Agreed, getting legit products from a legit vendor is the best way to go

Re: Inauthentic suspension for new account, any paid service?
 

Hey did you ever end up getting reinstated?

I hired Josh for the same issue. I drop shop and got the dreaded 3 ASINs inauthentic claim.

Re: Inauthentic suspension for new account, any paid service?
 

saw your consecutive posts regarding this. Did he solve your issue? :confused:

Re: Inauthentic suspension for new account, any paid service?
 

Not yet but we working on a appeal now.

Re: Inauthentic suspension for new account, any paid service?
 

i got that suspension 2 months ago.. hired a service i found online and after a lot of back and forth and calling amazon weekly, i got my account back. i honestly thought i was never getting it back and my account was only 2 months old... i also dropshipped. just wanted to share some positivity and there is hope with this type of suspension.

Re: Inauthentic suspension for new account, any paid service?
 

Bro that's awesome. I am in the exact same boat but I ended up hiring Josh. Could you give us a little more details on what you did to get unlocked etc?



Thank you.

Re: Inauthentic suspension for new account, any paid service?
 

You got really lucky on that.

So congrats on you getting the account back

Re: Inauthentic suspension for new account, any paid service?
 

Stop drop shipping on Amazon using retail stores. It’s not a viable business model.

Re: Inauthentic suspension for new account, any paid service?
 

Amazon still review documents, I open cases and get the same response, I see they asked me for utility bill again I dont know why!

Re: Inauthentic suspension for new account, any paid service?
 

Simple request at least...

Re: Inauthentic suspension for new account, any paid service?
 

After you got the account back, did you sell the same ASIN's that got you suspended or did you sell something different entirely?

How do you avoid invoice request now?

Re: Inauthentic suspension for new account, any paid service?
 

So I got a counterfeit claim a couple months ago on 1 ASIN. I was immediately suspended when I couldn't provide an invoice. I submitted a "standard" POA where you say it was all my fault and I'm really sorry yadda yadda. Of course they denied my reinstatement. I considered spending thousands of dollars to get my account back but then decided screw it my account is gone anyway, so I submitted a 3rd POA stating I will NEVER sell items in that CATEGORY (books) ever again. I also deleted ALL of my listings and sent all my FBA inventory home. They reinstated me! So as promised I didn't list any books for a few weeks. Then slowly started to add a few here and there. Been selling books for weeks now with no issues. Amazon is very unpredictable. Sometimes in a good way. Incidentally the 1 ASIN I was suspended for is now restricted for me :)

Re: Inauthentic suspension for new account, any paid service?
 

Since I was reinstated, I haven’t started selling again. I had $5.7k in the account and I really just wanted to get it out. I wouldn’t advise selling the same ASINS if that’s why you were originally suspended, unless you want the same thing happening...

I deleted all of my inventory, admitted to dropshipping model, sent them invoices of the Walmart receipts, even though people say this isn’t an actual invoice, it still shows amazon you have some type of receipt that you purchased the items and your willing to show. Coupled with calling amazon almost weekly, I was able to have my account reinstated. Oh and of course I hired a pro to write my POA, first one got denied and the second one got me reinstated.

Hope that helps.

Re: Inauthentic suspension for new account, any paid service?
 

Very smart. You made a good decision.