Re: New Amazon Account
Safoxalee thank You, I went through the Verification part. Now after i activated minutes later i received another email from Amazon saying this?. Please advise if you have any suggestion's that would be very helpful. Thank You
Hello,
You are receiving this email because you recently applied to sell on Amazon or you recently changed information on your seller account.
If you recently applied to sell on Amazon: At this moment, we are not able to verify your account, so your account cannot be activated. We need additional documentation to verify your identity. Please follow the steps under “How do I proceed with my application or reactivate my account?"
If you currently sell on Amazon: For your security, we have suspended your Amazon seller account. We need to verify a change to your payment methods. If you did not make this change, contact Seller Support. During our review, you will not be able to sell on Amazon. Please ship any open orders. If you have any funds in your account, they will be available after any amounts paid for A-to-Z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
How do I proceed with my application or reactivate my account?
Confirm you have a valid credit card on file.
Provide the following documents.
A bill that is dated within the last 90 days for piped or natural gas, electricity, piped water, or internet service with name and address visible.
Business license, if applicable.
Make sure the files are in .pdf, .png, or .gif format. These documents must be authentic and unaltered, and the name and address on the document must match the name and address you provided during registration.
Submit your documents by following this link
Once we receive your documents, we will review them and decide whether you may sell on Amazon again.
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