 Reactivate Amazon Seller Account
Hello.
I tried to create a new Amazon seller account but Amazon deactivated it because they want to send them some documents.
I sent them all the documents they wanted but always i received a message that they cant verify them.
the message i recieve from Amazon is the one below.
We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. We were unable to verify the document(s) you provided. During our review, you will not be able to sell on Amazon. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity.
How do I reactivate my account?
Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format.
The name and address on the document(s) must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, and Vietnamese. If the documents provided are not in one of the supported languages, the original document must include a notarized translation into one of the languages previously mentioned.
Can someone help me what to do in order to reactivate my account and what kind of documents to send them ?
P.S The documents i sent them are in English language.
Thank you.
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