eBay Suspended & PayPal Limited Forums - Got suspended when upgrade account to pro.

So if the passport and bank statements are approved it doesn't make sense the utility bill isn't.

What's the problem? What did they say about the utility bill?

ajabahey33

07-12-2022 01:55 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by SaiJin (Post 1196971)

So if the passport and bank statements are approved it doesn't make sense the utility bill isn't.

What's the problem? What did they say about the utility bill?

We received your submission but do not have enough information to reactivate your account at this time.

rsot	07-12-2022 06:26 AM

Re: Got suspended when upgrade account to pro.

OP, is it Az USA?

e2free

07-12-2022 06:42 AM

Re: Got suspended when upgrade account to pro.

Utility bill request means account is gone, only 2% pass rate atm of utility bills

It’s something in your creation method which making account weak

ajabahey33

07-12-2022 07:00 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by rsot (Post 1197000)

OP, is it Az USA?

Yes .........

ajabahey33

07-12-2022 07:02 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by e2free (Post 1197002)

Utility bill request means account is gone, only 2% pass rate atm of utility bills

It’s something in your creation method which making account weak

When I make account with individual plan is ok. can't make with pro plan.

But when upgrade to pro plan always have problem.

SaiJin

07-12-2022 08:13 PM

Re: Got suspended when upgrade account to pro.

Tell us your steps in detail.

ajabahey33

07-13-2022 12:12 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by SaiJin (Post 1197049)

Tell us your steps in detail.

1.Register account submit passport and bank statement
2.Wait 24 hr and activate account enter tax, bank account
3.Wait 24 hr upgrade account to pro

SaiJin

07-13-2022 01:55 AM

Re: Got suspended when upgrade account to pro.

I mean like what kind of phone / ip / docs.

Your own Passport from Thailand? etc etc

Hank	07-13-2022 03:36 AM

Re: Got suspended when upgrade account to pro.

Doesn't it default to pro account when you sign up, why are you changing it to individual at the point of registration?

ajabahey33

07-13-2022 08:57 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by SaiJin (Post 1197053)

I mean like what kind of phone / ip / docs.

Your own Passport from Thailand? etc etc

All infomation in thailand

ajabahey33

07-13-2022 08:58 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by Hank (Post 1197057)

Doesn't it default to pro account when you sign up, why are you changing it to individual at the point of registration?

when I register with pro it will suspended.

SaiJin

07-13-2022 11:43 AM

Re: Got suspended when upgrade account to pro.

So Thai amazon account nd using all Thai docs, tools and info... this doesn't make any sense.

Hmmm.... what are we overlooking here....

ajabahey33

07-14-2022 12:15 AM

Re: Got suspended when upgrade account to pro.

Some account got this massage

"Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.
Ship any open orders to avoid further impact to your account. "

rsot	07-14-2022 05:02 AM

Re: Got suspended when upgrade account to pro.

OP, which bank are you using?

SaiJin

07-14-2022 06:06 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by ajabahey33 (Post 1197126)

You using FBM?

And what issue that they wanted you to address?

This has got to be something else that you're not telling us

Hank	07-14-2022 06:16 AM

Re: Got suspended when upgrade account to pro.

Quote:

Originally Posted by ajabahey33 (Post 1197126)

I do not believe that merely changing your fee structure would trigger account deactivation. Indeed, I don't think I've ever seen a single case where upgrading to or from a pro account results in this kind of suspension.

There is more to this tale than we are being told.

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