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- Amazon
( https://www.aspkin.com/forums/amazon/)
| ajabahey33 | 07-11-2022 06:41 AM |
Got suspended when upgrade account to pro.
I always got suspended when upgrade plan account to pro. They required utility bill.
Anyones have this problem? |
| Beautiful | 07-11-2022 11:49 AM |
Re: Got suspended when upgrade account to pro.
happens sometimes
I imagine your shop was new without activity when you upgraded? |
| SaiJin | 07-11-2022 12:36 PM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by ajabahey33
(Post 1196929)
I always got suspended when upgrade plan account to pro. They required utility bill.
Anyones have this problem?
| Sounds like you never used the account and it has no documents from your end?
If all they want is a utility bill it's not too hard. |
| ajabahey33 | 07-11-2022 06:32 PM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by Beautiful
(Post 1196934)
happens sometimes
I imagine your shop was new without activity when you upgraded?
| Yes It's new account |
| ajabahey33 | 07-11-2022 06:32 PM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by SaiJin
(Post 1196945)
Sounds like you never used the account and it has no documents from your end?
If all they want is a utility bill it's not too hard.
| It's new account. I submit passport and bank statement.
I submit utility bill already but it's never approval.
Can you guide me? |
| SaiJin | 07-11-2022 10:25 PM |
Re: Got suspended when upgrade account to pro.
So if the passport and bank statements are approved it doesn't make sense the utility bill isn't.
What's the problem? What did they say about the utility bill? |
| ajabahey33 | 07-12-2022 01:55 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by SaiJin
(Post 1196971)
So if the passport and bank statements are approved it doesn't make sense the utility bill isn't.
What's the problem? What did they say about the utility bill?
| We received your submission but do not have enough information to reactivate your account at this time. |
Re: Got suspended when upgrade account to pro.
OP, is it Az USA? |
| e2free | 07-12-2022 06:42 AM |
Re: Got suspended when upgrade account to pro.
Utility bill request means account is gone, only 2% pass rate atm of utility bills
It’s something in your creation method which making account weak |
| ajabahey33 | 07-12-2022 07:00 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by rsot
(Post 1197000)
OP, is it Az USA?
| Yes ......... |
| ajabahey33 | 07-12-2022 07:02 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by e2free
(Post 1197002)
Utility bill request means account is gone, only 2% pass rate atm of utility bills
It’s something in your creation method which making account weak
| When I make account with individual plan is ok. can't make with pro plan.
But when upgrade to pro plan always have problem. |
| SaiJin | 07-12-2022 08:13 PM |
Re: Got suspended when upgrade account to pro.
Tell us your steps in detail. |
| ajabahey33 | 07-13-2022 12:12 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by SaiJin
(Post 1197049)
Tell us your steps in detail.
| 1.Register account submit passport and bank statement
2.Wait 24 hr and activate account enter tax, bank account
3.Wait 24 hr upgrade account to pro |
| SaiJin | 07-13-2022 01:55 AM |
Re: Got suspended when upgrade account to pro.
I mean like what kind of phone / ip / docs.
Your own Passport from Thailand? etc etc |
Re: Got suspended when upgrade account to pro.
Doesn't it default to pro account when you sign up, why are you changing it to individual at the point of registration? |
| ajabahey33 | 07-13-2022 08:57 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by SaiJin
(Post 1197053)
I mean like what kind of phone / ip / docs.
Your own Passport from Thailand? etc etc
|
All infomation in thailand |
| ajabahey33 | 07-13-2022 08:58 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by Hank
(Post 1197057)
Doesn't it default to pro account when you sign up, why are you changing it to individual at the point of registration?
| when I register with pro it will suspended. |
| SaiJin | 07-13-2022 11:43 AM |
Re: Got suspended when upgrade account to pro.
So Thai amazon account nd using all Thai docs, tools and info... this doesn't make any sense.
Hmmm.... what are we overlooking here.... |
| ajabahey33 | 07-14-2022 12:15 AM |
Re: Got suspended when upgrade account to pro.
Some account got this massage
"Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.
Ship any open orders to avoid further impact to your account. " |
Re: Got suspended when upgrade account to pro.
OP, which bank are you using? |
| SaiJin | 07-14-2022 06:06 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by ajabahey33
(Post 1197126)
Some account got this massage
"Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.
Ship any open orders to avoid further impact to your account. "
| You using FBM?
And what issue that they wanted you to address?
This has got to be something else that you're not telling us |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by ajabahey33
(Post 1197126)
Some account got this massage
"Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. Funds will not be transferred to you but will be held in your account while we work with you to address this issue.
Ship any open orders to avoid further impact to your account. "
| I do not believe that merely changing your fee structure would trigger account deactivation. Indeed, I don't think I've ever seen a single case where upgrading to or from a pro account results in this kind of suspension.
There is more to this tale than we are being told. |
| e2free | 07-14-2022 09:26 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by Hank
(Post 1197144)
I do not believe that merely changing your fee structure would trigger account deactivation. Indeed, I don't think I've ever seen a single case where upgrading to or from a pro account results in this kind of suspension.
There is more to this tale than we are being told.
| Its not happen to eu accounts but it does happen to USA accounts if not upgraded properly |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by e2free
(Post 1197158)
Its not happen to eu accounts but it does happen to USA accounts if not upgraded properly
| I didn't know that. That said, how do you do it 'properly', it's nothing more than a change in how your fees are charged, it's not a change to your account details. You can flick between the two at will.
Still don't think that changing from individual to pro fee plan would trigger the kind of suspension OP got if your account is in decent order :noidea:
As I said earlier, there's got to be more to this than we know. |
| ajabahey33 | 07-14-2022 10:05 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by SaiJin
(Post 1197142)
You using FBM?
And what issue that they wanted you to address?
This has got to be something else that you're not telling us
| This massage send when I register with pro plan. It will suspended after activate account 1-3 hr |
| ajabahey33 | 07-14-2022 10:06 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by Hank
(Post 1197144)
I do not believe that merely changing your fee structure would trigger account deactivation. Indeed, I don't think I've ever seen a single case where upgrading to or from a pro account results in this kind of suspension.
There is more to this tale than we are being told.
| I can show you when upgrade it's have problem |
| e2free | 07-14-2022 10:10 AM |
Re: Got suspended when upgrade account to pro.
Quote:
Originally Posted by Hank
(Post 1197160)
I didn't know that. That said, how do you do it 'properly', it's nothing more than a change in how your fees are charged, it's not a change to your account details. You can flick between the two at will.
Still don't think that changing from individual to pro fee plan would trigger the kind of suspension OP got if your account is in decent order :noidea:
As I said earlier, there's got to be more to this than we know.
| Haha you must not done them on USA side it’s not that easy as in EU by simply click on upgrade, on USA side they ask for business name address phone etc again so basically it goes through verification at backend |
| ajabahey33 | 07-14-2022 10:12 AM |
Re: Got suspended when upgrade account to pro.
|
| ajabahey33 | 07-14-2022 10:18 AM |
Re: Got suspended when upgrade account to pro.
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