Action required: Re-verify your Amazon seller account

Kingcookie · #**155** 05-05-2023

Did anyone do this?

QUOTE=rsot;1216421]USA? Doubt it[/QUOTE]

Porsche032 · #**156** 05-05-2023

Quote:

Originally Posted by Kingcookie

Can you verify usa point of contact with foreign registered accounts like Ukraine?

I had a foreign account with a foreign legal entity. I changed point of contact to a person in the USA and passed. I'm not sure if it will work the other way around.

**SaiJin** · #**157** 05-05-2023

Quote:

Originally Posted by Kingcookie

Can you verify usa point of contact with foreign registered accounts like Ukraine?

No, you can't

alekov · #**158** 05-05-2023

Should I recall all FBA inventory before I attempt to re-verify an account? (I know, probably a stupid question as that's usually step #1)

Also should I wait for the end of the 60 days allowed to begin re-verifying so I can sell out as much as I can of my inventory before a possible lost account?

My situation is:
Accounts have made up point of contact. Perfect metrics, have been running for years.
Bank accounts on both disburse into my personal bank accounts, two different banks. Personal bank accounts.
One of the accounts has an LLC ownership info that was never actually filed, but got an EIN for the entity. I just went ahead and filed an LLC for it just in case they do a search. I used partnership of my real name and the made up name point of contact for the LLC. I'm thinking I may go and open a bank account for that matching LLC just in case as well. Ideally on that account I'm thinking I would try to switch the point of contact to my real name, and maybe switch the banking info to my new LLC bank account that matches the LLC info? Or try to submit an existing statement showing the disbursements but just add the LLC name instead of my name on it? Sounds like that won't fly though as Amazon somehow sees the name and address of the bank account. (the address matches the LLC address btw)

I don't know, I'm so lost, it's such a mess.

Also can we change point of contact currently in our settings in our account or not unless we try to re-verify first and they don't accept our first attempt?

Apexpursuit · #**159** 05-07-2023

Quote:

Originally Posted by alekov

Should I recall all FBA inventory before I attempt to re-verify an account? (I know, probably a stupid question as that's usually step #1)

Also should I wait for the end of the 60 days allowed to begin re-verifying so I can sell out as much as I can of my inventory before a possible lost account?

My situation is:
Accounts have made up point of contact. Perfect metrics, have been running for years.
Bank accounts on both disburse into my personal bank accounts, two different banks. Personal bank accounts.
One of the accounts has an LLC ownership info that was never actually filed, but got an EIN for the entity. I just went ahead and filed an LLC for it just in case they do a search. I used partnership of my real name and the made up name point of contact for the LLC. I'm thinking I may go and open a bank account for that matching LLC just in case as well. Ideally on that account I'm thinking I would try to switch the point of contact to my real name, and maybe switch the banking info to my new LLC bank account that matches the LLC info? Or try to submit an existing statement showing the disbursements but just add the LLC name instead of my name on it? Sounds like that won't fly though as Amazon somehow sees the name and address of the bank account. (the address matches the LLC address btw)

I don't know, I'm so lost, it's such a mess.

Also can we change point of contact currently in our settings in our account or not unless we try to re-verify first and they don't accept our first attempt?

Maybe this is a stupid question but do business accounts have a point of contact? I can’t seem to a find a “point of contact” anywhere in my account settings.

Porsche032 · #**160** 05-07-2023

Quote:

Originally Posted by Apexpursuit

Maybe this is a stupid question but do business accounts have a point of contact? I can’t seem to a find a “point of contact” anywhere in my account settings.

Check in login settings if there is a name in there.

Apexpursuit · #**161** 05-07-2023

Quote:

Originally Posted by Porsche032

Check in login settings if there is a name in there.

There is. Would changing that name trigger a reverification? It’s an old LLC name.

Porsche032 · #**162** 05-07-2023

You can leave it. I left mine and used a new point of contact and passed. I've also changed it and nothing happens. I dont think it makes a difference.

Kingcookie · #**163** 05-08-2023

Was your new point of contact anywhere in the account?

**SaiJin** · #**164** 05-08-2023

Quote:

Originally Posted by Apexpursuit

There is. Would changing that name trigger a reverification? It’s an old LLC name.

Anytime you change a name on an account they most likely will ask for re-verification with documents.

I'd just leave it be.

Porsche032 · #**165** 05-08-2023

Quote:

Originally Posted by Kingcookie

Was your new point of contact anywhere in the account?

No. Legal entity is LLC.

alekov · #**166** 05-09-2023

Anyone successfully edited bank info or credit card to submit during the re-verification process? My Bank Account used for deposits is in my personal name and the account uses LLC as business entity. Not sure if I can add the LLC name under my name on the statement and try submitting it?

Hank · #**167** 05-09-2023

Quote:

Originally Posted by alekov

Anyone successfully edited bank info or credit card to submit during the re-verification process?

AFAIK you cannot change any info during verification, kinda defeats the object one would think.

alekov · #**168** 05-09-2023

Quote:

Originally Posted by Hank

AFAIK you cannot change any info during verification, kinda defeats the object one would think.

Sorry I meant "creative edit" on the bank statement so it matches what Amazon asks for.

Hank · #**169** 05-09-2023

Quote:

Originally Posted by alekov

Sorry I meant "creative edit" on the bank statement so it matches what Amazon asks for.

It has worked in the past, not sure how reliable it is now. They are very good at spotting doctored documents.

That said, what options do you have?

VerificationSeller · #**170** 05-09-2023

Hey guys,

I am sorry for to much text, but I really need your help.

I have received same email from initial post and they giving me 60 days to complete re-verification.

My account was about 6 years old and registered on Ukraine individual. Then I created an LLC and changed all the details to LLC (business address, legal entity, bank account, change method and etc.). I am even allowed me to selling a pesticides (only allowed for US residents).

Now I have a question is what address I need to put in "residential address" column.

The first part of verification is for a company. There is no issue to put my registered company address to a business address.
The second part of verification is for a contact person. They require my passport - I'll send them my Ukraine passport, date of birtch and etc.. Next thing is a residental address. Do I need to put my home (Ukraine) address or I need to use exactly same company US address? I am asking because I saw in a seller forums that Amazon decline applications with such respons:
"The country of residence that you selected in Seller Central when you registered your account does not match the country in the documents that you provided."

e2free · #**171** 05-09-2023

You need to put where you live or where you can prove they will ask proof of address

e2free · #**172** 05-09-2023

Quote:

Originally Posted by alekov

Anyone successfully edited bank info or credit card to submit during the re-verification process? My Bank Account used for deposits is in my personal name and the account uses LLC as business entity. Not sure if I can add the LLC name under my name on the statement and try submitting it?

Yes works fine as long as done it properly

VerificationSeller · #**173** 05-09-2023

Quote:

Originally Posted by e2free

You need to put where you live or where you can prove they will ask proof of address

If they want to send me a code it will be OK to use USA address. If they asked for an utilities that will be a problem. But I never heard cases when Amazon want to verify a residental address, only just a business address.

e2free · #**174** 05-09-2023

Quote:

Originally Posted by VerificationSeller

If they want to send me a code it will be OK to use USA address. If they asked for an utilities that will be a problem. But I never heard cases when Amazon want to verify a residental address, only just a business address.

They only verify business address by sending code and that’s only fore new accounts not old account, they will be needing from you business address proof and residential address proof as long as you can provide you can provide that address

VerificationSeller · #**175** 05-09-2023

Quote:

Originally Posted by e2free

They only verify business address by sending code and that’s only fore new accounts not old account, they will be needing from you business address proof and residential address proof as long as you can provide you can provide that address

I understand how they verify business address, I am attaching bank statement for this.
How they verifying residential address for point of contact? What exactly they are requesting? I know they do it for UK/EU account, but for US ...

Freakzilla · #**176** 05-10-2023

Right, so what's the advice for supplying docs for a stealth account created years ago, now being asked for docs?