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-   -   All New accounts in this month got Second-video interview (https://www.aspkin.com/forums/amazon/152507-all-new-accounts-month-got-second-video-interview.html)

JamesLee 06-24-2024 11:34 AM

All New accounts in this month got Second-video interview
 
Hello folks, long time no see.

Seems Amazon changed/ update something for verifying new accounts. All accounts passed video interview.
All accounts registered this month got deactivation 3-10 days after activation , see below.
Some I registered by myself used Super browser with phone tethering,
Some accounts I buy with VPS.
All information is original like email ,password, phone etc.
Before this month, I have not had this issue.
Please share your advice if you are in same boat.
Thanks a lot

Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.

Why is this happening?
We have reviewed your account and would like to confirm your identity.

How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.

SaiJin 06-24-2024 01:32 PM

Re: All New accounts in this month got Second-video interview
 
I'd never use VPS.

THe accounts I've made never asked me for a video.
I upload normal DL and SSN

yobar 06-24-2024 11:29 PM

Re: All New accounts in this month got Second-video interview
 
My experience has also been the same, I have not had to make videos for new accounts.
I think the problem you have is the IPs

jane 06-25-2024 01:05 AM

Re: All New accounts in this month got Second-video interview
 
Uk account need a video call, just made one this month.

Beautiful 06-25-2024 09:43 AM

Re: All New accounts in this month got Second-video interview
 
The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

rsot 06-25-2024 10:27 AM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by jane (Post 1243620)
Uk account need a video call, just made one this month.

what's your source of IP

JamesLee 06-25-2024 01:31 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by SaiJin (Post 1243610)
I'd never use VPS.

THe accounts I've made never asked me for a video.
I upload normal DL and SSN

Thanks for your reply.
You mean Amazon never asked you second video? or even do not have first video.
How do you manage many Amazon account if no VPS?

JamesLee 06-25-2024 01:35 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by yobar (Post 1243616)
My experience has also been the same, I have not had to make videos for new accounts.
I think the problem you have is the IPs

No video interview for Amazon account ? or no Second video ? Thanks

JamesLee 06-25-2024 01:36 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by Beautiful (Post 1243628)
The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

But Second video is very difficult to pass. Amazon will ask many questions and invoice.

agent006140 06-25-2024 01:53 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by JamesLee (Post 1243648)
But Second video is very difficult to pass. Amazon will ask many questions and invoice.

thats the whole idea,

rsot 06-26-2024 08:30 AM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by Beautiful (Post 1243628)
The 2nd video verification request has been normal for a while, it just doesn't pop up that frequently

Our solution is to purposely trigger shops to request it so it doesn't happen in the future - it can be annoying

if you're unable to purposely trigger it and it ends up coming later, you have had success passing it?

jane 06-26-2024 12:10 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by rsot (Post 1243639)
what's your source of IP

I use VPN.

chris100 06-26-2024 03:34 PM

Re: All New accounts in this month got Second-video interview
 
I reset my home WiFi to get a new IP. I check each time to make sure they are different. I don't think that is the issue.

I think they are hitting accounts that haven't had video verification before (and perhaps rolling it out for new accounts?)
I've got 2 accounts deactivated pending video verification. Both 3-5 years old.

SaiJin 06-26-2024 06:58 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by jane (Post 1243694)
I use VPN.

Which VPN?

rsot 06-27-2024 08:43 AM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by jane (Post 1243694)
I use VPN.

this could be an issue - not all VPNs are quality connections

SaiJin 07-01-2024 09:34 PM

Re: All New accounts in this month got Second-video interview
 
specially for amazon, I'd stick with residential ip . It's been 0 issues for me since I used this

yobar 07-01-2024 11:42 PM

Re: All New accounts in this month got Second-video interview
 
It is totally real, the best way to connect with Amazon is Residential IP.

rsot 07-02-2024 11:22 AM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by chris100 (Post 1243697)
I reset my home WiFi to get a new IP. I check each time to make sure they are different. I don't think that is the issue.

I think they are hitting accounts that haven't had video verification before (and perhaps rolling it out for new accounts?)
I've got 2 accounts deactivated pending video verification. Both 3-5 years old.

resetting the home IP is usually a great move

yobar 07-03-2024 06:53 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by jane (Post 1243694)
I use VPN.

It is good that you comment on which VPN to use, to be able to understand the situation

jcdev 07-04-2024 09:49 AM

Re: All New accounts in this month got Second-video interview
 
Looks like it's no longer possible to sell on amazon without interviews. And I don't mean simple identity verification, I mean now you have to report to your new little boss in India (no offence to Indians).

chris100 07-04-2024 12:44 PM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by jcdev (Post 1243942)
Looks like it's no longer possible to sell on amazon without interviews. And I don't mean simple identity verification, I mean now you have to report to your new little boss in India (no offence to Indians).

Are these interviews outsourced to India? That may be better news.

My last interview was an American guy. I would expect more scrutiny from someone in the Western world.

What's the chance of the same interviewer if your video verifications were a few days apart (2 accounts)? I'm guessing they are going to need many interviewers if they are doing this for all accounts?

rsot 07-05-2024 08:49 AM

Re: All New accounts in this month got Second-video interview
 
Quote:

Originally Posted by chris100 (Post 1243943)

What's the chance of the same interviewer if your video verifications were a few days apart (2 accounts)? I'm guessing they are going to need many interviewers if they are doing this for all accounts?

Hmm feels like an opportunity for more AI use potentially...


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