funds held

[Krodrigues1985]

anyone ever have luck getting funds after proof of purchase was denied ?

[agent006140]

what did you do?

[Krodrigues1985]

let it rip with sales right away . they didn’t accept my receipts . it’s been a few years since the account was closed wondering if they will ever pay me .

[agent006140]

is the money still in your account??

[tiredguy]

Tried everything here and it didn't work.. if you money is held and you ask for disbursement now, you'll have to do an interview...which I did..

They'll ask you what your store name is, email, card number and weirdly a card statement, I showed then my card via app. They'll want to see ur invoice, bank statement, id.. person from the company said all is good.. then amazon came back with they're keeping the money 🙄4500, guessing it'll be sent to isreal to help with the geno.

You're better off trying to get the account reactivated until they stop answering you. Invoice is a nightmare to bypass, but I'm thinking that only way is to have an invoice from one of there b2b distributors.. I used to do PayPal invoice before and it used to work.

Anyway.. Good luck.. but keep going, don't look back..

[Krodrigues1985]

They have been ignoring my emails, how were you able to get the interview !?

[rsot]

Krodrigues1985, are you able to log into the account or is it deleted?

[Krodrigues1985]

i was able to log in !

[rsot]

Originally Posted by Krodrigues1985

i was able to log in !

That's a good thing at least - so not deleted and funds held (it seems). You're going to have to attack on multiple fronts like e-mails, social media, B2B, etc based on previous posts in the forum

[agent006140]

call AMZN and speak to a real person

[Krodrigues1985]

I have a video consult set up . what will they ask ?