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-   -   Bought by mistake Scammers on Amazon (https://www.aspkin.com/forums/amazon/152918-bought-mistake-scammers-amazon.html)

Rosanna 10-27-2024 07:12 AM

Bought by mistake Scammers on Amazon
 
Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?

agent006140 10-27-2024 07:31 AM

Re: Bought by mistake Scammers on Amazon
 
so what happens to the item?

dano 10-27-2024 09:48 AM

Re: Bought by mistake Scammers on Amazon
 
Quote:

Originally Posted by Rosanna (Post 1249020)
Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?

You can't prevent it
Only thing to do change your business

agent006140 10-27-2024 11:05 AM

Re: Bought by mistake Scammers on Amazon
 
yes,review your business model and remove those which attract scaammers

Rosanna 10-27-2024 12:26 PM

Re: Bought by mistake Scammers on Amazon
 
Quote:

Originally Posted by agent006140 (Post 1249021)
so what happens to the item?

last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.

JamesNorth101 10-27-2024 12:27 PM

Re: Bought by mistake Scammers on Amazon
 
Amazon will.always side with the buyer. Makes it really hard when it comes to refund scams like this it happens all the time

rsot 10-27-2024 01:12 PM

Re: Bought by mistake Scammers on Amazon
 
Quote:

Originally Posted by Rosanna (Post 1249029)
last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.

Very rough to see but sadly, yes Amazon will side with the buyer unless the buyer does way too many returns...cost of doing business

agent006140 10-27-2024 02:36 PM

Re: Bought by mistake Scammers on Amazon
 
some will watch the movie and then return the dvd.

dano 10-27-2024 04:18 PM

Re: Bought by mistake Scammers on Amazon
 
I mean, the problem here is not the random guy asking return choosing a non seller fault motivation, the problem is your warehouse politic
Considering another fullfilment solution could be the deal but the only one person may know this is you
Don't try to change/chase a variable of the game, try to best set up the game around it

SaiJin 10-28-2024 08:31 AM

Re: Bought by mistake Scammers on Amazon
 
Quote:

Originally Posted by Rosanna (Post 1249020)
Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?

Oef.... FBM right... You really don't have much protection or any from amazon.

quantum 10-28-2024 10:32 AM

Re: Bought by mistake Scammers on Amazon
 
your margins have to be big enough to handle this.

aria7 10-28-2024 10:51 AM

Re: Bought by mistake Scammers on Amazon
 
Rather harsh to call them scammers, we all have the right to return Amazon purchases if we change our mind - it's one of the appeals to buyers and indirectly why sellers do well there.



Anyway, to answer your question, no there isn't anything you can do about it. It is not possible to block any buyer on Amazon.

SaiJin 10-29-2024 04:42 PM

Re: Bought by mistake Scammers on Amazon
 
Quote:

Originally Posted by aria7 (Post 1249070)
Rather harsh to call them scammers, we all have the right to return Amazon purchases if we change our mind - it's one of the appeals to buyers and indirectly why sellers do well there.



Anyway, to answer your question, no there isn't anything you can do about it. It is not possible to block any buyer on Amazon.

The following is what Rosanna said:


"last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.
"

Empty box from one of the customers.... That's a scammer


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