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  #1  
Old 10-27-2024
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Default Bought by mistake Scammers on Amazon

Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?
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Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

so what happens to the item?
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Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

Quote:
Originally Posted by Rosanna View Post
Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?
You can't prevent it
Only thing to do change your business
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  #4  
Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

yes,review your business model and remove those which attract scaammers
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Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

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Originally Posted by agent006140 View Post
so what happens to the item?
last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.
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Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

Amazon will.always side with the buyer. Makes it really hard when it comes to refund scams like this it happens all the time
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Old 10-27-2024
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Default Re: Bought by mistake Scammers on Amazon

Quote:
Originally Posted by Rosanna View Post
last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.
Very rough to see but sadly, yes Amazon will side with the buyer unless the buyer does way too many returns...cost of doing business
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Default Re: Bought by mistake Scammers on Amazon

some will watch the movie and then return the dvd.
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Default Re: Bought by mistake Scammers on Amazon

I mean, the problem here is not the random guy asking return choosing a non seller fault motivation, the problem is your warehouse politic
Considering another fullfilment solution could be the deal but the only one person may know this is you
Don't try to change/chase a variable of the game, try to best set up the game around it

Last edited by dano; 10-27-2024 at 04:21 PM.
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  #10  
Old 10-28-2024
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Default Re: Bought by mistake Scammers on Amazon

Quote:
Originally Posted by Rosanna View Post
Hello all

Is there a way to stop these scammers? Or stop amazon from refunding them?

I dropship on amazon, though the warehouse is in usa The warehouse only accepts returns if item is damaged, so i loose a lot when amazon refunds these bought by mistake guys.

What can I do? Is there a way to create rules on amazon so i do not accep returns for some specific reasons?
Oef.... FBM right... You really don't have much protection or any from amazon.
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  #11  
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Default Re: Bought by mistake Scammers on Amazon

your margins have to be big enough to handle this.
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Default Re: Bought by mistake Scammers on Amazon

Rather harsh to call them scammers, we all have the right to return Amazon purchases if we change our mind - it's one of the appeals to buyers and indirectly why sellers do well there.



Anyway, to answer your question, no there isn't anything you can do about it. It is not possible to block any buyer on Amazon.
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  #13  
Old 10-29-2024
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Default Re: Bought by mistake Scammers on Amazon

Quote:
Originally Posted by aria7 View Post
Rather harsh to call them scammers, we all have the right to return Amazon purchases if we change our mind - it's one of the appeals to buyers and indirectly why sellers do well there.



Anyway, to answer your question, no there isn't anything you can do about it. It is not possible to block any buyer on Amazon.
The following is what Rosanna said:


"last week i received an empty box from one of the customer. I messaged amazon regarding this but they still refund the guy. Saying I cant proof the item was not returned.

I sell DvDs.... there is another guy that says he thought it was a book. Damn... how does a dvd resemble a book. This was listed in dvd section.
"

Empty box from one of the customers.... That's a scammer
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